Case StudiesCoffee Regional Medical

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Supporting the EMR Transition 


Access’s Patient Flow System (PFS) is supporting Coffee Regional Medical Center’s (CRMC) electronic medical records (EMR) project and patient safety initiative in the admissions department. When a staff member registers a patient in the McKesson Paragon system, the information goes into Access’s e-Forms Repository (EFR) and is merged into the face sheet, consent forms and the other parts of the registration packet. These are then printed with barcodes that help ensure positive patient identification. CRMC also used EFR to electronically register patients when it converted HIS systems.


In addition to providing efficiency in the patient registration department, PFS and EFR are simplifying processes on clinical floors at CRMC. Nurses can immediately access the forms they need directly from a printer at any of the facility’s nursing stations, rather than wasting time searching for paper forms in file cabinets.


Implementing Access’s EFR has enabled CRMC to consolidate its forms library, and to produce new forms more quickly and efficiently than if relying on a third party forms vendor. A further advantage is that there is no longer the potential problem of illegible forms.  

Business Problem
  • Nurses spend time looking for paper forms
  • Manually processing forms limits information sharing, increases paper use and means forms may be duplicated or outdated
  • During HIS conversion patients would have to be registered on paper and their information would not be immediately available to clinical floors
  • Using a third-party system to manage lab reports is time-consuming and costly
The Solutions
  • Nurses and other clinical staff immediately access forms directly from any nursing station
  • Managing forms electronically reduces paper use and waste, improves forms availability and ensures only current forms are being used
  • Patients registered electronically during HIS conversion and clinical staff can instantly access the forms they needed
  • Image Portal interfaces lab reports directly into the document management system, reducing paper use and eliminating cost of third-party interfacing