Solutions for HealthcareEmergency Department Downtime Registration 

Access Intelligent Forms Suite - Provide Patients with Fast, Reliable, Continuous Care and Service

Whether it’s an upgrade or scheduled maintenance, data conversion or an unscheduled system outage, every hospital experiences health information system (HIS) downtime. When this occurs, emergency departments (ED) typically register patients using paper forms. Staff members then affix sticky labels, put the forms in folders, and distribute copies to patient finance, HIM and clinical floors.

There are delays at the point of registration and while other departments wait for admissions folders to arrive. Manual registration also takes registrars away from patients, limiting their ability to reassure people requiring care. When forms get to HIM, staff members scan and manually index them in the document imaging or enterprise content/document management (ECM/EDM) system – a time-consuming and error-prone process. These issues are compounded when nurses rely on paper forms on clinical floors during HIS downtime.

Access’s downtime registration and clinical forms management solution for the ED, powered by Access Intelligent Forms Suite (IFS) overcomes these issues, enabling facilities to download e-forms on demand and interface them into electronic health records (EHR) with ease.

With this proven solution, your ED can:

  • Speed patient admissions and care delivery during system downtime
  • Eliminate legibility issues and document loss
  • Improve information sharing between departments by removing paper bottlenecks
  • Provide instant access to progress notes, nurses’ notes, order sets and other clinical forms
  • Enhance patient safety by generating barcoded wristbands and forms at admission
  • Boost productivity by eliminating manual tasks
  • Support EHR and disaster planning initiatives and ensure continuous service


“Access EFR enabled us to register patients and make their information available on our clinical floors during HIS downtime. It made the downtime period far more seamless and efficient than if we’d registered patients on paper.”
Pete Furlow
IT Director
Coffee Regional Medical Center