17 min read

Six Common Mistakes with Informed Consents that Lead to Medical Malpractice

By Cody Strate on Sep 22, 2020

Our society has become much more litigious over the years. We see it on the news, we hear about it more and more, and we simply feel this to be true. Unfortunately, the data backs up these feelings, and one area where we see the proliferation of lawsuits is with malpractice in the medical space. Doctors are under more pressure than ever to perform within a system heavily laden with red tape, lest they be sued. 

Topics: Informed Consent Medical Malpractice Six Common Mistakes
1 min read

The Access Points Podcast: Tools, Habits, & Ideas for Peak Performance

By Lindsey Keith on Sep 1, 2020

Have you heard that our podcast, Access Points Podcast, recently hit 100,000 downloads? 

 

Through this podcast, our leadership team discusses tools, tactics, and strategies to experience professional improvement. You'll hear stories of success, stories of failure, and the lessons that can be learned from both. 

Topics: Leadership podcast peak performance
9 min read

Top 6 Problems with Paper Consent Forms

By Cody Strate on Aug 26, 2020

For ages, hospitals and healthcare systems have operated on paper for all clinical documentation and patient-facing documents. Due to the evolution of technology and the appetite for cost savings, however, fully electronic documentation pathways are now more mainstream. 

Topics: Patient Electronic Signature eConsent eSignature consent forms paper problems
24 min read

The 20-Year Evolution of Patient Electronic Signatures

By Cody Strate on Aug 19, 2020

Do you remember your first cell phone? I looked at the device with a fair amount of awe and considered it to be borderline magic that I could call someone without being anchored to the wall by a 15-footlong curly cord. I’m sure you had a similar experience, and you can also recall several phones you’ve had through the years. At the time, they all seemed like such technological miracles, but they are antiquated compared to what you carry in your pocket today.

Topics: Patient Electronic Signature eConsent eSignature telehealth pre-registration contactless check-in Bed-side eSignature
16 min read

Fear | Circling the Wagon vs. Innovating

By Cody Strate on Aug 5, 2020

Partnerships are born during uncertain times. Everyone else is just a regular vendor. 

Let us be clear about something right out of the gate; these are uncertain and worrisome times. We are dealing with a global pandemic that has caused a seismic shift in hospitals across the country. Elective procedures are being cancelled, revenues are down, many hospitals are downsizing staff, and let us not forget the contagion healthcare workers are trying to treat and keep under control. The downstream effects and repercussions of what is happening at hospitals are far-reaching for our industry. Fear is a natural, understandable, and logical response to a situation such as this. It is okay to be afraid, concerned, and worried. However, the question we must consider is, what do we do going forward? How will we choose to respond, and to what end will we direct our thoughts, energy, and actions? 

Topics: Impression Innovating Fear Customer Partnerships
51 min read

Top 10 Telehealth Benefits and Challenges Concerning Hospitals

By Anthony Delabano on Jul 28, 2020

As telehealth proves to be a cost-effective and safe beacon of hope for the patient that would otherwise not receive care, it is also a solution for hospitals to deliver care amidst overwhelming public concern due to the COVID-19 pandemic. Increasing access to care through telehealth seems to be a promising option for hospitals, according to an analysis from Advisory Board, “as many as 20 percent of virtual care patients would theoretically convert to being full-service patients of a hospital or health system at an estimated annual revenue increase of approximately $3,000 per patient.” Despite this benefit, however, there are still several concerns with the efficacy and implementation of a hospital virtual care program.

Topics: Telemedicine Benefits Exam Challenges Barriers Patient workflow
11 min read

The Best Telehealth Room Design for Your Clinicians

By Anthony Delabano on Jul 14, 2020

Once you have decided that virtual care is a critical next step for your hospital, it is important and necessary to explore the environmental aspects of telehealth.

Topics: virtual care Room Design Consultation location HIPAA Compliant Lighting Top Teleconference Cameras
19 min read

Best Practices for Building a Telehealth Team Now

By Anthony Delabano on Jul 8, 2020

The Essential Resource Guide to Hospital-Enabled Virtual Care | Clinician Champions, Team Structure, & Training - Part 3 of 5

Other Blogs in this Series
Part 1 of 5: Pre-Registration & Telehealth Consent Strategy
Part 2 of 5: Step-By-Step business Case & Grant Funding
Part 4 of 5: The Best Telehealth Room Design for Your Clinicians
Part 5 of 5: TOP 10 TELEHEALTH BENEFITS AND CHALLENGES CONCERNING HOSPITALS
 
Telehealth ebook: HOSPITAL TELEHEALTH TOOLKIT: A best practice Guide
Topics: virtual care Champion Team Structure Training Resources Roles Responsibilities
19 min read

Step-by-step Telehealth Business Case Strategy & Grant Funding Resources

By Anthony Delabano on Jun 24, 2020

Part 2 of 5: step-by-step business case & grant funding

 

As the health care industry faces historic financial losses and a recession due to the COVID-19 pandemic, hospital leaders must quickly identify value-focused initiatives and seek out the financial resources to fund them. While hospital project budgets are at risk of being cut, we can proactively look back at the last recession for gaps and where to invest.

The poignant words of Dr. Martin Luther King, Jr. give humble guidance on where to reflect on the past to shape the future:
“We are not makers of history. We are made by history.”

 
Other blogs in this series
Part 1 of 5: Pre-Registration & Telehealth Consent Strategy
Part 3 of 5: Clinician Champions, Team Structure, & Training
Part 4 of 5: The Best Telehealth Room Design for Your Clinicians
Part 5 of 5: TOP 10 TELEHEALTH BENEFITS AND CHALLENGES CONCERNING HOSPITALS
Telehealth ebook: HOSPITAL TELEHEALTH TOOLKIT: A best practice Guide

 

Topics: Strategy Virtual Waiting Room Recession Benefits of telehealth Business Case Funding ROI
20 min read

Pre-registration & Telehealth Consent form Strategy

By Anthony Delabano on Jun 11, 2020

Part 1 of 5: Pre-registration & Telehealth Consent Strategy

 As hospitals look towards the “post COVID-19” future, they are shifting their focus to increase operational efficiencies and rapidly create additional cost and workflow opportunities. The old proverb “necessity is the mother of invention” holds true now more than ever.  

Other blogs in this series
Part 2 of 5: Step-By-Step business Case & Grant Funding
Part 3 of 5: Clinician Champions, Team Structure, & Training
Part 4 of 5: The Best Telehealth Room Design for Your Clinicians
Part 5 of 5: TOP 10 TELEHEALTH BENEFITS AND CHALLENGES CONCERNING HOSPITALS
 
Telehealth ebook: HOSPITAL TELEHEALTH TOOLKIT: A best practice Guide
Topics: Patient Electronic Signature Informed Consent pre-registration Workflow Risk
4 min read

Total Telehealth & The Grant to Pay for it Now

By Cody Strate on Jun 1, 2020

Apart from “pandemic,” the word “telehealth” is likely to be one of the biggest buzzwords of 2020, and for good reason. Telehealth has been thrust into the spotlight as a result of the pandemic in an effort by the healthcare industry to serve patients wherever they are, provide treatment, and reduce the chance of spreading the massively infectious COVID-19 virus. I personally had my very first virtual visit two weeks ago, and it was fantastic! Never again will I suffer the waiting room as a first step to my own personal care. Telehealth visits are likely to be a novel experience for many, but it will soon transition to be the operative norm going forward as we all approach a post-coronavirus “new normal.”

Topics: eForms Patient Electronic Signature telehealth pre-registration
4 min read

A New Normal: Rethinking Elective Procedures & Informed Consents

By Cody Strate on May 12, 2020

As the United States starts to find a collective footing on the backside of the global coronavirus pandemic, a new sense of “normal” is emerging. These times are challenging not only because of the complete upheaval of our everyday lives and all the stress and fear that goes along with that, but also because we are confronted with the challenge of figuring out how to appropriately operate businesses.  

Topics: Patient Electronic Signature Informed Consent Electronic forms Bedside eForms
2 min read

The Telehealth Paradigm Shift in a Post-Pandemic World

By Cody Strate on Apr 28, 2020

The Coronavirus pandemic exposed a great number of vulnerabilities in the US Healthcare system, from supply chain issues to bed surge readiness to local, state, and federal coordination. As hospitals reeled with the sudden and unprecedented demands placed on their systems, they were forced to respond in a largely reactionary way. They did what they had to in the moment to take care of the largest volume of patients they could effectively carry while simultaneously protecting their healthcare workers from a virus with no sound treatment protocol.

Topics: Coronavirus virtual visits telehealth
2 min read

Norman Regional Health System implements zero-contact registration process

By Cody Strate on Apr 16, 2020

Experts say to combat COVID-19, it’s important to clean and disinfect commonly used surfaces. Studies show that some strains of the virus can live up to three days on steel and plastics, up to four days on furniture, and up to five days on glass, ceramics and paper.

Topics: Patient Electronic Signature hospital forms eSignature forms management
2 min read

Access Launches COVID-19 Rapid Response eForms Program | Electronic Forms in 24-48 Hours

By Cody Strate on Apr 7, 2020

 

We’ve heard story after story from hospitals about the shortage of ventilators needed for COVID-19 patients, as well as how their exhausted clinicians are using trash bags to protect themselves when caring for those with the virus. Through the years, the Access team has formed relationships and friendships with our customers, and amid this global health crisis, we feel compelled to do anything and everything we can to help.

Topics: eForms Patient Electronic Signature Electronic forms Convert paper COVID-19
2 min read

How to Build A Business Case for eSignature in the Clinical Setting

By Cody Strate on Mar 20, 2020

Topics: Patient Electronic Signature Informed Consent eSignature Paperless Patient Forms
2 min read

How to Build A Business Case for eSignature in Registration

By Cody Strate on Mar 12, 2020

Topics: Patient Electronic Signature eSignature Paperless Patient Forms
2 min read

Cerner Forms Suite Webinar Highlights and Resources

By Lindsey Keith on Mar 10, 2020

 

Our recent webinar on the Cerner Forms Suite powered by Access had attendees from more than 120 hospitals and featured an audience Q & A that stretched 40 minutes.

Topics: Cerner Patient Electronic Signature Cerner Forms Suite Informed Consent Paperless forms Electronic Health Record eSignature
3 min read

Throwback: Why Infection Control and Tablets Go Hand-in-Hand for Hospitals

By Cody Strate on Mar 4, 2020

News of coronavirus continues to dominate headlines. The virus that started in Wuhan, the capitol of Hubei province in China, has sickened about 83,000 and sadly, taken the lives of more than 2,800 people around the world. It’s wreaked havoc on stock markets, brought local economies to grinding halts and resulted in the cancellation of major events.

Topics: Patient Electronic Signature Patient electronic forms Infection Control Electronic forms Paperless forms Healthcare Associated Infections Patient intake forms Bedside consents Coronavirus
2 min read

Big News: Cerner Forms Suite Powered By Access

By Cody Strate on Feb 24, 2020

We’re winding down our February webinar series and ramping up for HIMSS, March 9-12 in Orlando, Fla.

Topics: HIMSS Patient Electronic Signature Cerner Forms Suite Paperless forms eSignature Tablets
2 min read

Survey Says: More Hospitals Positioned to Adopt Bedside eSignature Solutions, Tablets

By Cody Strate on Feb 17, 2020

In the second segment of our webinar series, we asked participants from about 100 hospitals nationwide to tell us about their patient experience at Registration. Specifically, if they’re using paper Informed Consents or if their hospital has an eSignature solution.

Topics: Patient Experience Patient Electronic Signature Electronic forms Bedside consents Survey eSignature
1 min read

Access Webinar Series: Bedside eSignature Solutions and Seamless EHR Integration

By Cody Strate on Feb 17, 2020

MEDITECH and Epic users, our webinar series this week is just for you. (Don’t worry Cerner hospitals; we see you!)

Topics: Patient Electronic Signature Informed Consent Paperless forms Bedside consents Electronic Health Record eSignature Tablets
2 min read

Top-Rated Access Webinar Series: How to Pick the Right Tablet for Your Hospital

By Cody Strate on Feb 11, 2020

Outside the hospital, we use tablets for reading, downloading and streaming. But inside the healthcare setting, these devices are critical tools for paperless forms, patient electronic signatures and bedside consents.

Topics: Patient Electronic Signature Paperless forms Bedside consents Electronic Health Record eSignature Tablets
2 min read

Survey Says: 96% Don’t have an eSignature Solution for Bedside Consents

By Cody Strate on Feb 6, 2020

 

IT professionals and clinicians from more than 100 hospitals across the country joined us this week for a webinar on implementing patient electronic signature across the enterprise. Jenni Mihm, clinical forms specialist with Parkview Medical Center in Pueblo, Colo., was joined by Kristen Gibbins, business analyst, and Louis Gilletti, senior business analyst, with Halifax Health in Daytona Beach, Fla. The three offered a candid look at what did and didn’t work during their enterprise-wide rollouts of patient eSignature technology, as well as insight on what they wish they’d known.

Topics: Patient Experience Patient Electronic Signature Informed Consent Electronic forms Paperless forms Bedside consents Electronic Health Record Survey
2 min read

Access Webinar Series: Patient Electronic Forms, Tablet Selection and Paperless Bedside Consents

By Cody Strate on Feb 4, 2020

Access is here to help your hospital solve its paper problems and more. We want to be a resource for you on everything from a patient electronic forms cost calculator, to stats on OR optimization to preventing healthcare associated infections. We also want to make it easy for you to connect and exchange ideas with your peers who are weighing similar decisions and issues at their hospitals.  

Topics: Patient Electronic Signature Patient electronic forms Paperless forms Healthcare Associated Infections Patient intake forms Bedside consents Electronic Health Record
2 min read

Why Infection Control and Tablets Go Hand-in-Hand for Hospitals

By Cody Strate on Jan 30, 2020

When it comes to picking a case to protect the tablets in your hospital, there’s more to it than meets the eye. You want to protect your devices from what can be seen – cracked screens, scratches and other damage from drops and repeated use.

Topics: Patient Electronic Signature Patient electronic forms Infection Control Electronic forms Paperless forms Healthcare Associated Infections Patient intake forms Bedside consents
3 min read

Three Keys to a Successful Tablet Rollout in Your Hospital

By Cody Strate on Jan 28, 2020

Can you imagine driving to a new place without GPS? We rely on Google Maps, Waze and other apps to get us where we want to go quickly and efficiently.

Topics: Patient Experience Patient Intake Converting paper forms to electronic hospital forms

OR Delays Cost Hospitals Time and Money

By Cody Strate on Jan 23, 2020

Topics: eForms Patient electronic forms
3 min read

Survey Says: What Hospitals are Watching in 2020 and Beyond

By Cody Strate on Jan 17, 2020

The start of a new year – and a new decade – has many of us planning for the months and years ahead. January is a popular time to make health care goals for ourselves. The number of weight loss and gym ads you’ll see just by watching a half-hour of TV proves that.

Topics: Patient Experience eForms Patient Electronic Signature
4 min read

How to Prevent Tablets from Spreading Infection in Your Hospital

By Cody Strate on Dec 19, 2019

The Centers for Disease Control says it’s the heart of flu season, which means when someone infected with the virus coughs, sneezes or even talks, they’re at risk of spreading the flu. While the timing and duration of flu season differs each year, the CDC says it typically starts in the fall and goes through the winter months.

Topics: eForms Patient Electronic Signature Informed Consent Infection Control Healthcare Tablet
2 min read

Reduce Wear and Tear on your Hospital's Patient Bedside Tablets

By Cody Strate on Dec 5, 2019

It’s probably safe to say that the last time most of us drove a rental a car, we didn’t treat it with the same care and respect we would’ve had it been our own vehicle. We may have nicked a few curbs, left the sunroof open in the rain or even had an unfortunate spill in the front seat. That we didn’t clean up.

After all, unless there was major physical damage – think bigger than a door ding – we had no real accountability to the next person who’d drive the vehicle.

Once we pulled into that rental car bay, put the car in park and handed over the keys, it was back to our daily lives – where we’d only think of treating our personal cars with care.  

It’s a similar situation when it comes to implementing tablets – iPads, Surfaces, etc., – in hospitals.

Topics: MEDITECH Patient Experience eForms Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms Cerner Forms Suite Access eForms Healthcare tablet cases Healthcare Tablet
1 min read

Happy Thanksgiving from the Access Team

By Tim Elliott on Nov 26, 2019

 

Before we (over) indulge in our Thanksgiving meal, fall asleep on the couch while watching football, avoid talking politics with loved ones or make those first Black Friday purchases, the Access team wants to say thank you.

Topics: Patient Experience eForms Patient Satisfaction Access eForms
2 min read

Watch: How to pick the right tablet and accessories for your hospital

By Cody Strate on Nov 14, 2019

 

Part 1: Stylus comparison for the best patient electronic signature experience

Your hospital wants to evolve from standard LCD panels to tablets that give you the mobility to capture patient bedside electronic signatures. Picking the right tablet is essential but it’s just the start. Equally as important is selecting the right accessories to go with the device. After all, these decisions can have a big impact on patient satisfaction.

Topics: Patient Experience Patient Satisfaction Patient Electronic Signature Patient electronic forms eConsent Access eForms Bedside Registration Healthcare tablet cases
1 min read

10 Things Healthcare Professionals Must Consider to Ensure a Successful Tablet Initiative

By Cody Strate on Oct 25, 2019

Is your hospital considering a tablet initiative? Implementing iPads, Surfaces or Galaxies in your hospital’s Registration or clinical departments probably sounds simple. But the choices don’t stop once you pick a device brand and model. In fact, selecting the actual tablet just might be the easiest part.

Topics: Patient Electronic Signature Informed Consent Healthcare tablets Healthcare tablet cases
3 min read

A Former Nurse Looks Back on the Problems Caused by Paper

By Lindsey Keith on Aug 2, 2019

The Access team is strong because of the variety of perspectives and experiences our employees provide. Lindsey Keith is part of the Access marketing team plus she previously worked as a registered nurse. In this post, we take a look back at a 2016 blog by Lindsey where she reflects on how her time in nursing would have differed had she used an eSignature solution. (Access team member, Lindsey Keith, pictured center left, with fellow nurses.)
Topics: eForms Patient Electronic Signature eForms software
3 min read

Are you listening? Tips to finding the right podcasts for you.

By Tim Elliott on Jul 18, 2019

Did you know there are more than 750,000 podcasts and 30 million episodes available for you to listen to? Yes, you heard that right.

Topics: eForms Patient Electronic Signature
1 min read

Is the Juice Worth the Squeeze? How to Justify an eConsent Solution for your Hospital

By Cody Strate on Jul 10, 2019

In today’s health care environment, competition is fierce for every budget dollar. Convincing your executive team to invest in an eConsent tool requires more than saying it “feels” like the right solution or that you were “wowed” by the product demo.

Topics: Patient Experience eForms Patient Satisfaction Epic Systems Patient Electronic Signature EMR Integration Patient electronic forms eConsent MEDITECH MaaS Cerner Forms Suite Access eForms Informed Consent Bedside Registration
2 min read

Launching and Expanding eSignature Solutions: It’s a Game-Changer

By Cody Strate on Jun 27, 2019

At the annual MEDITECH user event known as MUSE, I had the opportunity to present with Judy Steiner, the IT director at Halifax Health. Our education session shared how the hospital expanded its use of Access eSignature solutions to the clinical setting, recreating the paperless process it established in Registration.

Topics: MEDITECH Patient Experience eForms Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms Cerner Forms Suite Access eForms Informed Consent Bedside Registration
1 min read

Access Honors Hospitals that Cut One Million Pieces of Paper or More

By Cody Strate on Jun 5, 2019

217.8 million sheets. That’s the amount of paper hospitals have eliminated from their workflows using Access eSignature solutions.

Topics: MEDITECH Patient Experience eForms Patient Satisfaction Epic Systems Patient Electronic Signature eForms software Patient electronic forms eConsent paperless hospital Cerner Forms Suite Access eForms Informed Consent halifax health
2 min read

Visit Access at MUSE - Booth 714

By Cody Strate on May 29, 2019

This week, the Access team is joining MEDITECH users from across the globe at the 2019 MUSE Inspire conference in Nashville, Tenn. It’s three days of networking, education and fresh ideas all tailored to MEDITECH customers.

Topics: MEDITECH Patient Electronic Signature MEDITECH MaaS Informed Consent
1 min read

Access and Halifax Health: Boosting Clinician and Patient Satisfaction

By Cody Strate on May 23, 2019

Access and Halifax Health have been on a paperless journey since 2012. One of the benefits of our long-term partnership is that we’ve made strides together – including two big “firsts” we just announced.

Topics: MEDITECH Patient Experience eForms Surgical Services Patient Satisfaction Patient Electronic Signature eForms software Patient electronic forms eConsent paperless hospital Access eForms Informed Consent halifax health doctor experience Bedside Registration
4 min read

Paper Problems: 7 Ways Paper Informed Consents Hurt Your Hospital

By Cody Strate on May 2, 2019

Think you’re the only hospital that has a paper problem when comes to Informed Consents? Think again.

Topics: MEDITECH Cerner Patient Experience eForms Surgical Services Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms eConsent OR delays Cerner Forms Suite Access eForms Informed Consent surgical services delays
2 min read

Vendor Agnostic Solutions Give Hospitals Options

By Mark Johnston on Apr 24, 2019

The Swiss Army Knife is a symbol of versatility. It has a bottle opener, screwdriver, scissors, a can opener, pliers and a toothpick – and it all folds up neatly so you can slip it in your pocket.

Topics: eForms Patient Electronic Signature eForms software
2 min read

Cooper University Health Care + 4.5 Million Pieces of Paper Saved + Epic Informed Consents

By Cody Strate on Apr 5, 2019

For the past two years, Cooper University Health Care has used Access eForms solutions in its Registration department. And, since ditching paper for digital forms, the provider has seen some impressive results. Cooper now captures more than 20,000 patient electronic signatures each week, and has eliminated more than 4.5 million pieces of paper.

Topics: eForms Epic Systems Patient Electronic Signature eConsent Informed Consent
2 min read

eSignature for Informed Consent: It’s a Numbers Game

By Cody Strate on Mar 28, 2019

Much of the country is focused on college hoops right now with player stats like turnovers, points-per-game and rebounds dominating office and break-room conversations everywhere.

Topics: MEDITECH Patient Experience eForms Epic Systems Patient Electronic Signature eForms software Patient electronic forms eConsent OR delays Cerner Forms Suite Access eForms Informed Consent surgical services delays Bedside Registration
2 min read

Visit the Access Virtual HIMSS Booths

By Cody Strate on Mar 14, 2019

HIMSS is the “big game” of health care IT. The industry trade show happens not too long after the real sporting event, and brings together 45,000 clinicians, vendors and big thinkers from more than 90 countries worldwide.

Topics: HIMSS eForms Informed Consent
2 min read

Access eSignature Solutions: Easy to Get to and Use

By Mike Kelley on Feb 28, 2019

The Access team is fresh from HIMSS in Orlando, Fla., where we talked with CIOs and CMIOs from hospitals across the country. One of the first questions many industry leaders asked was, “How simple is your technology to get to and use?”

Topics: HIMSS eForms Patient Electronic Signature EMR Integration Informed Consent
2 min read

Visit Access at HIMSS19 in Booth #3571

By Cody Strate on Feb 7, 2019

The Access team will join 45,000 other industry leaders at the annual HIMSS conference in Orlando, Fla. It’s one week of workshops, demos, networking and education sessions all in one place, and all centered on health care and technology.

Topics: Patient Electronic Signature eForms software Informed Consent
5 min read

Survey Says: Paper Informed Consents Used in Up to 93% of Cerner, Epic and Meditech Hospitals

By Cody Strate on Jan 31, 2019

Access recently hosted two webinars – one for Epic clients, and a second for Meditech hospitals – about EMR Integrated & Tablet-Enabled Informed Consent Solutions. They followed a similar Cerner webinar we hosted in late-November 2018.

Topics: MEDITECH Cerner Patient Experience eForms Patient Satisfaction Epic Systems Patient Electronic Signature eForms software Patient electronic forms eConsent OR delays paperless hospital Cerner Forms Suite Access eForms Informed Consent Bedside Registration
3 min read

Seven Tips for HIMSS Success

By Mark Johnston on Jan 23, 2019

When I first attended HIMSS more than 30 years ago, there was no FedEx to ship our booth contents. We didn’t have email or text to communicate with clients. In fact, if we wanted to make a phone call, we had to wait in line at a bank of pay phones.

Topics: Patient Electronic Signature eForms software Informed Consent
2 min read

Client spotlight: Norman Regional Health System Takes Next Step on Paperless Journey

By Clayton Homme on Jan 16, 2019

Norman Regional Health System provides for the health and wellness of families living in south central Oklahoma. The provider has a 219-bed hospital and a 168-bed facility with cardiovascular, spine, orthopedic, women’s and children’s services. In addition, NRHS has a 24-hour state-of-the-art emergency center that also offers diagnostic imaging, physical therapy and lab services. The health system employs about 3,000 people and has more than 350 physicians on-staff.

Topics: eForms eForms software Access eForms Informed Consent
2 min read

The Client Services Team: Your eSignature Sherpa

By Brent Robin on Jan 11, 2019

The thought of implementing an enterprise forms management tool may sound like a daunting task. After all, hundreds of thousands of forms flow through most hospitals each year. And, taking all of these to a digital state means changing policies that staff members are likely comfortable with and well accustomed to.

Topics: eForms Patient Electronic Signature eForms software Access eForms
1 min read

Thanking those who give year-round

By Mark Johnston on Dec 26, 2018

As we close out the last two weeks of the calendar year, there are two groups I want to acknowledge. They’re made up of people who don’t wait until the holidays to give – they do it year-round.

Topics: eForms
2 min read

When Forms Committees Fail, Anarchy Ensues

By Clayton Homme on Dec 18, 2018

Every patient form used for every patient interaction is maintained by a hospital’s Forms Committee, which is usually “lorded” over by the director of health information management.

Topics: eForms Patient Electronic Signature paperless hospital forms committee
3 min read

Go from eSignature LCD to MVP

By Cody Strate on Dec 13, 2018

In late November, I hosted a webinar on Advanced eSignature Solutions for Cerner. Clinicians from more than 700 hospitals – or about 42 percent of Cerner’s client base – registered for the event.

Topics: MEDITECH Patient Experience eForms Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms eConsent Cerner Forms Suite Informed Consent Bedside Registration Healthcare Tablet
3 min read

Survey says: Cerner clients share where they are in the paperless journey

By Cody Strate on Nov 29, 2018

 

Last week, clinicians from more than 700 hospitals registered for our webinar on Advanced eSignature Solutions for Cerner. Attendees represented hospitals of all sizes and specialties, and joined us from across the country.

Topics: Cerner eForms Patient Electronic Signature Cerner Health Conference Cerner Forms Suite Access eForms Informed Consent
3 min read

Implement Patient eSignature in These Two Areas ASAP | Part 2

By Cody Strate on Nov 13, 2018

In Part 1 of this series, we talked about how it’s common for providers to greet new patients with a pen and a stack of hospital forms to sign. Not exactly a warm welcome.

Topics: MEDITECH Patient Experience eForms Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms eConsent Cerner Forms Suite Access eForms Informed Consent Bedside Registration
3 min read

Implement Patient eSignature in These Two Areas ASAP | Part 1 - Registration

By Brandy Taylor on Nov 6, 2018

It’s a given that a patient’s hospital journey starts with a pile of paper in Registration.

Topics: Registration eForms Patient Electronic Signature paperless hospital Bedside Registration
3 min read

How Electronic Patient Signature Solutions Can Demolish Patient Satisfaction at the Bedside

By Cody Strate on Nov 1, 2018

 

Visual person? Watch the video. Bookworm? Read on. Both? Let's go!

Topics: Patient Experience Patient Electronic Signature Bedside Registration
3 min read

eSignatures is the Word: Three Common eSignature Themes from the 2018 Cerner Health Conference

By Cody Strate on Oct 25, 2018

Along with thousands of Cerner customers and an array of third party vendors, we recently attended the Cerner Health Conference in Kansas City. While there, we showcased two strategic patient electronic forms and signatures functionalities:

Topics: Cerner Patient Electronic Signature Cerner Health Conference Cerner Forms Suite
3 min read

How to Make or Break the Bedside Patient Experience

By Cody Strate on Oct 18, 2018

Consider these 5 Points for a Successful Bedside Patient Electronic Signature Solution

Topics: MEDITECH Patient Experience Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms eConsent Cerner Forms Suite Bedside Registration
2 min read

Onboarding Remote Employees with Speed and Ease

By Beth Adams on Oct 11, 2018

 

Topics: Patient Electronic Signature
4 min read

How Electronic Patient Signature Solutions Can Demolish Patient Satisfaction in Registration

By Cody Strate on Oct 3, 2018

 

Visual person? Watch the video. Bookworm? Read on. Both? Let's go!

Topics: MEDITECH Patient Experience Patient Satisfaction Patient Electronic Signature Patient electronic forms Bedside Registration
2 min read

Extending an Improved Patient Experience Beyond Hospital Walls

By Cody Strate on Sep 18, 2018

Part 4 of Access’s Improving your Hospital’s HCAHPS Score Strategy series

Topics: Patient Experience eForms Patient Satisfaction HCAHPS Patient Electronic Signature Patient electronic forms eConsent Bedside Registration
2 min read

Keep Patient Satisfaction High at Bedside and Discharge

By Cody Strate on Sep 12, 2018

Part 3 of Access’s Improving your Hospital’s HCAHPS Score Strategy series

Topics: Patient Experience eForms Surgical Services Patient Satisfaction HCAHPS Patient Electronic Signature Patient electronic forms eConsent Informed Consent surgical services delays doctor experience reimbursement
3 min read

Rethinking Your HCAHPS Score Strategy: Part 2

By David Wells on Aug 29, 2018

Create the best first impression for patients

Topics: Patient Experience eForms HCAHPS Patient Electronic Signature
3 min read

Rethinking your HCAHPS Scores Strategy

By David Wells on Aug 21, 2018

Effect change for quick wins and long-term value

Topics: MEDITECH Patient Experience Patient Satisfaction Epic Systems HCAHPS Patient Electronic Signature Patient electronic forms Cerner Forms Suite Access eForms reimbursement
2 min read

One Patient Signature to Rule them All?

By Cody Strate on Aug 16, 2018

“Can I capture just one electronic signature from the patient and apply it to all registration forms?”

Topics: MEDITECH Patient Experience Patient Satisfaction Epic Systems compliance HCAHPS Patient Electronic Signature Patient electronic forms eConsent paperless hospital Cerner Forms Suite Bedside Registration
2 min read

Tablet-enabled Forms Hand-off. Game changer?

By Cody Strate on Aug 14, 2018

I think there are certain terms or expressions in our present day tech lexicon that have become undercut because of overuse. To this point, I give you “game changing.” Especially in the technology sphere, we have a tendency to play the “game-changer” card every time there’s a new app, software upgrade or iPhone release. Abuse of the term has watered down its impact and when something really is a game-changer, we automatically approach it with cynicism.

Topics: MEDITECH Patient Experience eForms paperless Epic Systems Patient Electronic Signature eConsent paperless hospital Cerner Forms Suite Access eForms Informed Consent doctor experience Bedside Registration Healthcare tablets Healthcare Tablet bedside eConsent
2 min read

It’s Time to Learn a Second Language

By Beth Adams on Aug 9, 2018

The value of being bilingual in business and life

Topics: Patient Electronic Signature
3 min read

Strengthening your EMR: When built-in forms are the weak link

By Cody Strate on Aug 7, 2018

There is no doubt about the safety and efficiency impact EMRs have made possible for hospitals worldwide, effectively ushering in the age of modern healthcare. Systems like Epic, Cerner, MEDITECH, and Allscripts advance enterprise-wide automation across clinical and administrative processes. And though these efficiencies are tremendous, EMR design tends to orient primarily around a clinical workflow. Meaning that despite all of their immense technological capacity and utility, when it comes to patient-facing forms workflows, they do have an Achilles heel. 

Topics: eForms EMR Patient Electronic Signature forms committee
4 min read

When Paper Informed Consents Bring Surgeons to a Hard Stop

By Cody Strate on Aug 1, 2018

Help your stellar surgical team deliver on their reputation

Topics: MEDITECH Patient Experience eForms Surgical Services Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms OR delays paperless hospital Cerner Forms Suite Informed Consent surgical services delays bedside eConsent
4 min read

Enhancing the Patient Experience with a Better Informed Consent Process

By Cody Strate on Jul 18, 2018

Part 6 of Access’s Improving the Economy of Surgical Services series

Topics: MEDITECH Patient Experience eForms Surgical Services Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms eConsent Cerner Forms Suite Informed Consent
6 min read

The Legal Risks of Paper Informed Consents – Surgeons and Hospitals in the Firing Line

By Cody Strate on Jul 3, 2018

Part 5 of Access’s Improving the Economy of Surgical Services series

Topics: Patient Experience eForms Surgical Services Patient Satisfaction Epic Systems compliance Patient Electronic Signature Patient electronic forms eConsent OR delays Cerner Forms Suite Access eForms Informed Consent surgical services delays bedside eConsent
2 min read

HIPAA Security: Dig Deeper to Identify the Threats

By David Wells on Jun 27, 2018

Whether they know it or not, when somebody in healthcare thinks “security,” it’s probably not too long before they’re thinking in terms of the HIPAA Security Rule. Any reasonably curated compliance culture pretty much compels it. 

Topics: eForms Patient Electronic Signature
4 min read

The Cost of a Lost Minute in the OR

By Cody Strate on Jun 22, 2018

Part of 4 of Access’s Improving the Economy of Surgical Services series

Topics: Patient Experience Surgical Services Epic Systems Patient Electronic Signature eConsent OR delays paperless hospital surgical services delays Bedside Registration bedside eConsent
3 min read

The Power of Invisibility

By Cody Strate on Jun 13, 2018

Epic-integrated eForms deliver big benefits without disruption

Topics: eForms EMR Epic Systems Patient Electronic Signature
4 min read

Top 5 Reasons for Surgical Services Delays

By Cody Strate on Jun 1, 2018

Part of 3 of Access’s Improving the Economy of Surgical Services series

Topics: eForms Surgical Services Patient Electronic Signature eConsent OR delays
1 min read

End of Life Documentation: How eForms ease a difficult process

By Brandy Taylor on May 31, 2018

Care providers clearly understand the importance of completing patient documentation accurately. One distinctly sensitive instance of this truth is in end-of-life discussions, where information accuracy is paramount, not just to physicians and patients, but also the patient’s family members. 

Topics: eForms Patient Electronic Signature
3 min read

Why You Should Never Buy Business Technology from a Used Car Salesman (And Should Calculate ROI Instead)

By Jeff Carta on May 28, 2018

Read business magazines and blogs for long enough and you’ll start to believe there are far more essential technologies out there than your brain and your organization’s budget can handle. Internet of Things, Big Data, machine learning…the list goes on and on. In order to separate over-hyped trends from initiatives that will actually help your customers, staff, and bottom line you need to take a step back and think more objectively.

Topics: eForms
2 min read

Change with the Times and Enjoy the Benefits

By David Wells on May 25, 2018

I heard a pastor recently speaking, and as he got to the point of needing to read a scripture, he pulled out his phone. He said, “I know a bunch of you out there might question a pastor reading the scriptures from his phone rather than a hard bound bible, for those of you who enjoy your scrolls.” It was a bit funny and made me think: There are so many advantages to having the bible or other meaningful content on a phone—right at my fingertips any time I want to enjoy words of comfort or guidance. 

Topics: eForms Patient Electronic Signature
8 min read

Mapping Key Steps in the Patient OR Journey

By Cody Strate on May 23, 2018

Part of 2 of Access’s Improving the Economy of Surgical Services series

Topics: Surgical Services
4 min read

Mobile Form Solutions for Patient Consent Process: 8 Benefits

By Clayton Homme on May 21, 2018

Technology is a vital component of innovation and process improvements in many areas of modern healthcare. The conversion from paper forms to digital forms on smartphones and tablets is now standard business procedure for many hospitals. Yet, some organizations still use paper forms and slower manual procedures that impede the speed and accuracy of the patient consent process.

Topics: eForms Patient Electronic Signature Access eForms
1 min read

Understanding the Economic Factors of Surgical Services and the OR

By Cody Strate on May 16, 2018

Part of 1 of Access’s Improving the Economy of Surgical Services series

Topics: Surgical Services
4 min read

Why Every Hospital Needs an eForm Management Solution for Surgical Consent

By Randy Hippe on May 7, 2018

Hospital staff and anxious patients have many forms to complete before elective surgery.

Even though paper forms slow down staff productivity, waste money, introduce unnecessary risk, and add little to a positive patient experience, many hospitals have not adopted an eForm management solution. According to federal statistics, as of 2015, about 80 percent of acute care hospitals had an EHR using digitized surgical consent forms―up from less than 10 percent in 2008. That still leaves 20 percent of hospitals using outdated paper forms.

Topics: MEDITECH Patient Experience eForms Surgical Services Patient Satisfaction Epic Systems Patient Electronic Signature Patient electronic forms eConsent Cerner Forms Suite Access eForms Healthcare Tablet bedside eConsent Wacom
2 min read

Delivering on Consumer Expectations in the Age of Smart Speakers

By Mike Bugara on May 2, 2018

“Hey Google, turn on the office lights, play my country music on Pandora, and start the vacuum.”

With just a simple voice command, I am feeling like George Jetson while my office comes to life, and I settle in to start writing this blog. (Well, after another cup of coffee that is.) Research conducted by Edison Research for National public media estimates that approximately 39 million people, or 1 in 6 adults, in the U.S now own a smart speaker.

This past holiday, I became one of those Americans bitten by the latest automation bug. Lights, outlets, small heaters, thermostats—they’ve all quickly become a voice-automated option in the house. It has even allowed me to take outdated technology like an older portable speaker and turn it into a voice-controlled Bluetooth concert, ready to go in any room.

I’ve even shared my enthusiasm for these products and converted a few others into using smart speakers to control their own homes. The level of automation possible is pretty intense. No more coming home to a dark house. Now lights automatically turn on in desired rooms as soon as my phone gets within a certain distance of my house.

“Hey Google” has raised consumer expectations

That desire of having information and technology perform at a voice’s touch doesn’t stop with just a speaker. Consumers are looking for their lives to be made easier in other aspects outside their home—for instance, in their healthcare experiences. Let's take a look at how an automated workflow can impact your life at the typical first touchpoint in your hospital, patient intake.

How many times have you gone into a doctor's office only to fill out the same paperwork that you filled out last week—or even worse the same information on multiple forms that visit? In a world that is quickly changing to an electronic information platform, this feels a bit archaic does it not? Having the ability to process intake forms, such as consents and questionnaires not only improves the patient experience, while lowering their frustration level, it also gives the provider the proper information to review within the context of their EHR.

Let’s circle back to that archaic process of entering the same data over and over again on multiple forms. With Access eForms, hospitals can take the data collected during patient intake and automatically fill out those tedious and repetitive fields while supplying the provider with the precise data they need from those forms. This can all be done with the ease of an iPad. This forms automation not only expedites the patient intake process, but also increases efficiency and accuracy throughout the health record.

At the end of patient registration, users can send a trigger to stage the specific forms that are needed for the patient’s visit, rather than someone thumbing through a catalog of pre-printed paper forms. Now, to some, this type of forms automation might not have the instant gratification of feeling like George Jetson controlling his house by voice. However, to others this is quickly turning into Jetson-esque advances in terms of efficiency. Electronic forms represent a huge step within the healthcare world of decreasing the strain on the patient while getting the right information to the proper people and places.

Topics: Patient Electronic Signature
2 min read

How Hawaii’s Busiest Emergency Room Went Paperless with Electronic Patient Signatures. (Your Hospital Can, too.)

By Clayton Homme on Apr 26, 2018

It seems like almost every healthcare IT vendor these days is touting their “touch free” or “paper free” technology, to the point where “paperless” is no longer a “nice to have” but an expectation. The dirty little secret for most vendors and their solutions? While they do remove some hard copies, they also leave behind pesky pockets of paper. This leaves staff members to retrieve forms and get patients to complete and sign them, both at the bedside and in registration. Then those forms need to be copied, sent to medical records/HIM and scanned. It perpetuates a time-consuming, error-prone process which delays the availability of information for clinicians and timely care for patients.

Topics: Patient Electronic Signature Access eForms
2 min read

Help Your Employees Roll with the Changes

By Brandy Taylor on Apr 16, 2018

If you look up the word “change” in the dictionary, it has several different meanings.  Merriam-Webster’s definition of CHANGE includes:

Topics: Patient Electronic Signature
3 min read

How eForms Give Surgeons and Patients What They Want

By Brandy Taylor on Apr 12, 2018

Surgeons are truly a special type of people. I not only worked for a surgeon (as a nanny) in my younger years, but have the pleasure of being close friends with a couple of amazing surgeons now. A few words come to mind when thinking about a surgeon: driven, dedicated, get-it-done, no nonsense, growth-oriented, pro-change (if it makes sense). Overall, I think we can all agree that surgeons like to get things done—and get it right the first time. And we are all thankful for that. 

Topics: eForms Surgical Services
2 min read

How do eForms Improve the Patient Intake Process?

By Clayton Homme on Apr 9, 2018

As competition among providers heats up, patient engagement is ranking higher and higher on healthcare organizations’ lists of top priorities. Hospitals are spending enormous amounts of money trying to improve patient satisfaction; in 2016, hospital care spending amounted to $1.1 trillion―32 percent of all U.S. healthcare spending. Better hospital care and greater patient satisfaction starts with a smooth patient intake process.

Topics: Patient Electronic Signature
2 min read

An "Epic" HIMSS18 Tees Up a Big Year Ahead

By Tim Elliott on Apr 5, 2018

I look forward to HIMSS every year, but this year was special. Usually, I get to see old friends, visit with our customers that we’ve grown close with over the years, and get a picture of what various tech vendors are pitching right now. And because we are a virtual company, it is one of the few times each year that a big part of our Access team is all together in one place. It’s a great opportunity to re-energize for the year ahead!

Topics: HIMSS eForms EMR
4 min read

How Integrated Healthcare Systems Impact the Patient Experience

By Brandy Taylor on Mar 29, 2018

Over the past 40 years, hospital stays have become shorter and the volume of admissions has fallen despite the tremendous population growth in the U.S. In fact, the Centers for Disease Control and Prevention estimates that Americans spent one-third fewer days in hospitals in 2013 than in 1975.

Topics: MEDITECH Cerner Patient Experience Patient Satisfaction Epic Systems paperless hospital Access eForms
2 min read

Keep Relationships from Going Stale 

By Mike Bugara on Mar 23, 2018

Anyone suffering from a bout of insomnia has seen the late night infomercials of how to lock in the freshness of your food. Most of us have even gone one step further and made a few random purchases to get a few extra days out of our leftovers, or that piece of birthday cake you’re saving for a “cheat day.” In a world where so much attention and resources are spent trying to keep our food from going stale, what are we doing to prevent the same thing from happening to our relationships?

Growing up it was so much easier to keep up with friendships and relationships. As kids we would countdown the days until our endless summer could start—when time stood still and hours seemed like days. Life was much simpler then. Our biggest worries revolved around whether our secret crush would circle “yes or no” when we passed a note asking them “do you like me?” Or would we make the team we just tried out for, or if we passed this week’s spelling quiz.

Making friends was a lot easier traveling down life’s highway while packed in a bus-full of your peers. It gave you a common ground to easily bond. As you saw these people regularly, it made it simple to keep that relationship fresh. Without the deadlines and responsibilities that weigh heavy on us in adulthood, our concept of time was quite a bit different back then.

Take time to make time

Now, that never ending summer we all look back on so fondly has been replaced with multiple deadlines crammed into a just few months. Those countless days at the beach have turned into maybe a week off (if we’re lucky) to find a beach, turn off our phones and just unplug.

With our new concept of time, keeping up with relationships has become yet another brick in the wall we must try to climb over. We are no longer all in the same bus, going in the same direction, sharing a common experience. Instead, we’re in our own cars, on different highways, going to a hundred different places—literally and figuratively.

As life becomes busier, we need to remember to step back and not let those that are important slip away. This goal can be applied to all different types of relationships, whether they be love, friendship or business. Having those small “check ins” to see how others are doing can not only drastically improve your relationship with them, but also can make a huge difference in the other person’s day. As we squeeze in all we can every day to nurture our jobs, let’s make sure we’re taking some of that time to grow our relationships.

Take time to reach out to that business contact you haven’t talked to in a while, catch up over a few drinks with a friend to see what’s new in their life, and go grab dinner with that loved one you’ve been missing. Time is a precious commodity, invest in keeping your own relationships fresh. Show others they are worth your time and effort, and see where those renewed relationships can take you.

Topics: Patient Electronic Signature
3 min read

How Does Patient Satisfaction Impact Reimbursement?

By Cody Strate on Mar 20, 2018

The surveys don’t lie. The data on current surveys point to congruence between better provider care, patient satisfaction, and reimbursement.

Topics: Patient Experience Patient Satisfaction HCAHPS
2 min read

What Steps Are Involved in the EMR Migration Process?

By Mark Johnston on Feb 28, 2018

The migration path from paper chart to electronic medical record (EMR) can be complicated. It involves many moving parts--from an initial needs assessment to the right technology and well-trained personnel, not to mention sufficient financial resources.

Topics: Patient Electronic Signature
3 min read

Patient Intake Process: 4 Ways to Improve Patient Satisfaction

By David Wells on Feb 1, 2018

The last time the U.S. Department of Health & Human Services conducted a survey, it counted almost 126 million annual outpatient department visits alone, which doesn’t even take into account individuals with overnight stays.

Topics: Patient Electronic Signature
2 min read

Healthcare’s Biggest Productivity Killer: Your eForms + Electronic Patient Signatures System

By Randy Hippe on Jan 18, 2018

When it comes to getting their jobs done, the doctors, nurses and administrators in your hospital want to focus on care and service. Yet they often find themselves devoting more attention to paperwork than they do to patients. One study published in the Annals of Internal Medicine found that the physicians surveyed spent twice as much time on documentation-related tasks as they did on patient care.

Topics: eForms
2 min read

How San Juan Regional Medical Center Improved Compliance & Patient Engagement by Switching eForms and Electronic Signatures Vendors

By Brandy Taylor on Jan 18, 2018

Has a friend ever told you one of those customer service horror stories about an airline, cell service provider or cable company that made you think, “I’d NEVER choose to work with them”? Well, San Juan Regional Medical Center has a similar tale to tell about their electronic signatures and eForms vendor.

Topics: eForms Patient Electronic Signature
2 min read

Is Your eForms + Electronic Signatures Solution Driving You Nuts? We’ve Got a Better Way…

By Brandy Taylor on Jan 17, 2018

When you selected your eForms and electronic signatures solution, we bet you had high hopes for going paperless, improving patient care, service and satisfaction and speeding everyday processes. But somewhere along the way, things didn’t go according to plan. What you really got was outdated, clunky technology that is difficult to use and harder to manage, and actually makes your daily tasks even more complicated than back in the ink-on-paper days.

Topics: Patient Electronic Signature
2 min read

How Hawaii’s Busiest Emergency Room Went Paperless with Electronic Patient Signatures (and Your Hospital Can, Too).

By Clayton Homme on Dec 5, 2017

The news is in on paper consent forms. And it isn’t good. A comprehensive study conducted by

It seems like almost every healthcare IT vendor these days is touting their “touch free” or “paper free” technology, to the point where “paperless” has become an over-used buzzword. The dirty little secret for most vendors and their solutions? While they do remove some hard copies, they also leave behind pesky pockets of paper. This means that staff members have to retrieve forms and get patients to fill in and sign them, both at the bedside and in registration. Then those forms need to be copied, sent to medical records/HIM and scanned. This is a time-consuming, error-prone process which delays the availability of information for clinicians.

But there is a better way.


 

Topics: Emergency Department eForms paperless Patient Electronic Signature
1 min read

Paper Consent Forms Can Delay Surgeries. Here’s How Electronic Signatures Can Help Your Hospital Avoid This.

By Clayton Homme on Nov 30, 2017

The news is in on paper consent forms. And it isn’t good. A comprehensive study conducted by JAMA found that 66% of patients were missing signed consent forms at surgery and that this caused a delay for 14% of operative cases.

Imagine waiting for surgery and being told, "Sorry, we can't go ahead yet because we're having a forms management issue." It would be unacceptable for you as the patient and could compromise your health. In the case of an emergency, it could even put your life in jeopardy. From the hospital’s perspective, such delays could be a massive liability issue and a threat to your facility’s reputation that could prove very damaging in an increasingly competitive healthcare market.

Topics: eForms paperless Patient Electronic Signature
1 min read

Giving Thanks for Relationships

By Tim Elliott on Nov 22, 2017

This Thanksgiving the thing I’m most grateful for is relationships. Material things and "stuff" tend to get old and we feel like we need something bigger or better in order to make us happy.

Topics: Patient Electronic Signature
3 min read

Guess Whose eSignature Solution MEDITECH Uses?

By Lindsey Keith on Nov 7, 2017

If your hospital is starting down the paperless forms path and considering adding electronic patient signatures (eSignature or eSig) into your technology mix, you’re probably going to hear several vendors say, “Lots of MEDITECH hospitals use our stuff.” All well and good, and likely quite true. But what if a vendor could make this claim, back it up and then tell you something else that’s pretty important: “MEDITECH uses our solution.”

Topics: MEDITECH eForms Patient Electronic Signature Access eForms
2 min read

10 Things Hospital Staff Say About Replacing Paper Forms

By Lindsey Keith on Oct 31, 2017

If you had to name your five least favorite things to do at work, what would you say? We’re going to bet that “paperwork” was somewhere on your list. Printing forms, having patients fill them in and sign them, copying them, scanning, replacing old versions with new ones—the list of tasks goes on and on. We’ve had plenty of customers tell us that they used to feel like they were focusing more on pushing paper than on patient care and service. Until they started using eSignatures and eForms, that is.

Topics: MEDITECH eForms Patient Electronic Signature Access eForms
2 min read

Learning from Life’s Teaching Moments

By Chuck Demaree on Oct 12, 2017

How many times do we encounter challenging situations in our work or personal life and complain our way through them, because we perceive them as hard, painful or difficult? Pretty often, right? All you have to do is overhear a few conversations in a coffee shop, or scroll down your social media feed, to see how readily we complain about our latest troubles.

Topics: Product Development Access eForms
2 min read

Rethinking Customer Relationships

By Chuck Demaree on Aug 22, 2017

Sometimes we run into trouble when attempting to classify our interactions with other people. One of the most common mistakes is thinking of customers as only people who buy products or services from us. Over the years, I’ve realized that I need to view many others as customers and treat them accordingly.

Topics: Product Development Access eForms
2 min read

Embracing Differences and Maximizing Strengths

By Beth Adams on Aug 14, 2017

My husband and I have been married for over 38 years. Not all 13,870+ days have been blissful. (Wow, that sounds like a reeeaaaally long time, huh?) Actually, we get along really well considering how many little things we don’t have in common. He likes country music, I like rock and roll; he likes vanilla and I’m all about chocolate; he likes drama and real-life movies and I’m more into comedy and sci-fi. It makes you wonder, what can we agree on?

Topics: eForms Access eForms
3 min read

Paperless POLST Forms Are the MOLST

By Cody Strate on Jul 18, 2017

In healthcare IT, the last thing we need are more acronyms. There are hundreds already—EHR, EMR and MU are just three of the 179 (that’s not a typo!) listed on the Healthcare IT Answers website. But a few you should get to know better are POLST (Physicians Orders for Life-Sustaining Treatment), MOLST (Medical Orders for Life-Sustaining Treatment), and if you’re feeling ambitious, the other 12 variations used by different states (for a full list, see polst.org/map). The POLST form traces its roots back to 1995, when a group of ethicists in Oregon created it to complement the advanced directive. Both are important advance-care planning documents but have differences everyone involved in patient care needs to appreciate. (To learn more, visit this webpage.)

Topics: Patient Experience eForms Patient Electronic Signature paperless hospital
5 min read

12 Pitfalls of Electronic Patient Signatures in Registration

By Cody Strate on Jul 8, 2017

So you want a paperless registration process? OK, cool! All you have to do is 1] find a few vendors 2] schedule demos 3] select a winning vendor 4] negotiate the price 5] negotiate a contract 6] sign the agreement 7] implement the solution and 8] everyone lives happily ever after…

Topics: Registration Patient Experience eForms Patient Satisfaction Patient Electronic Signature Patient electronic forms eConsent Bedside Registration
4 min read

Four Principles of Productivity

By Mark Johnston on Jun 20, 2017

Over the past 35 years, I’ve seen the healthcare IT industry from just about every angle, from my time in radiology to helping create the healthcare sales division at Perceptive Software to my most recent role as Access president (and many stops in-between). Along the way, I’ve found that while each profession has its differences and quirks, the art of getting things done is consistent across all niches, companies and roles, from interns all the way up to executives.

Topics: Access eForms
2 min read

Customer Care or Couldn’t Care Less?

By Lindsey Keith on Jun 14, 2017

A lot of companies claim that they take care of their customers, offer responsive service and do whatever it takes to keep clients happy. Some might even have some quotes “massaged” by their marketing teams to back up these assertions. But when the rubber meets the road, is there any substance to these claims or are they just a lot of hot air?

Topics: Enterprise Integration Patient Experience eForms Patient Electronic Signature
1 min read

Integration Doesn’t Have To Be Difficult

By Mike Bugara on Jun 12, 2017

Starting a new job is never easy. You’re once again a little fish in a big pond, and every organization has new relationships, processes and challenges to navigate. Most people fall in love with the job and then hope they mesh with the company’s culture and conventions. Purchasing software is like that—you are enamored with a solution and cross your fingers that it will integrate smoothly into your existing IT ecosystem and processes.

Topics: Enterprise Integration MEDITECH Access eForms
1 min read

How 3 P’s Can Transform Your Hospital

By Cody Strate on Jun 5, 2017

When purchase orders, requisition orders, RFPs, vendor/supplier registration and other forms are paper-based, it’s a challenge to stay organized and efficient. With a paperless eForms and eSignature solution, there’s a better way: simplifying information collection, eliminating the costs of paper, automating manual steps, preventing redundant effort and many other benefits.

Topics: Webinar paperless hospital Access eForms
1 min read

A Weekend To Remember

By Jeremy Snyder on May 26, 2017

As we enter into Memorial Day weekend, I would like to offer a short message for everyone to pause and reflect upon. While Memorial Day may seem like just an extra day off from work or reason to BBQ, for me and many other veterans, it’s a solemn and revered holiday to remember the fallen brothers and sisters with whom we once served.

Topics: Access eForms
1 min read

Access Sailing the Seven Seas

By Cody Strate on May 9, 2017

When it comes to organizations wanting (and needing) to eliminate the unecessary costs and risks of paper, there are no geographical boundaries. From Europe to the Middle East and beyond, Access’s electronic forms and electronic signature solutions are helping international customers to acheive their paperless goals.

Topics: Enterprise Integration eForms Patient Electronic Signature Access eForms
3 min read

Reduce Paper Fat With a Health Check

By Clayton Homme on May 1, 2017

When I’m not taking care of our current customers here at Access or hanging out with my wonderful wife and daughter, you usually can find me at our local CrossFit gym, MACH 3, in Sulphur Springs, Texas. We’re always looking for ways to improve the health, fitness and performance of the athletes I help coach, and as part of this commitment, we recently had someone bring in a water tank so we could do some hydrostatic testing. While you can use calipers or an electric scale to measure body fat percentage and lean muscle, the hydrostatic test is much more accurate.

Topics: Leadership Access eForms
2 min read

Electronic Patient Signatures and First Impressions

By Randy Hippe on Apr 21, 2017

First impressions are important. Everyone has heard the expression, “You never get a second chance to make a first impression.” When two people meet for the first time, both are making that important first mark on the other person. When I make that first sales call with a prospect, I’m making a first impression about myself and also the company I represent, Access. Similarly, our electronic signature solution can help a healthcare organization set a positive tone for each patient visit. 

Topics: Emergency Department Patient Experience eForms Patient Electronic Signature
2 min read

Planes, Trains and Paperless Forms

By Brandy Taylor on Apr 12, 2017

At the risk of exposing my age, one of my favorite movies is a classic from the 1980s, “Planes, Trains and Automobiles.” The comedy features legends Steve Martin and John Candy, the two main characters whose personalities are completely opposite of one another. Martin plays an uptight advertising executive and Candy is a disheveled shower curtain ring salesman.

Topics: eForms Patient Electronic Signature paperless hospital
3 min read

Improving Workflow AND the Patient Experience

By Mike Bugara on Mar 30, 2017

I love to cook when I’m not traveling for work. There’s something calming about it. I think all of the late nights watching Bobby Flay and the Food Network got me hooked. They made it look so easy and effortless. I was beyond ecstatic when I bought a shiny, new food processor. The sky seemed to be the limit when it came to the meals it could help me prep. I felt like I could be in a league somewhere near his with all of my Inspector Gadget-like kitchen devices.

Topics: Registration Patient Experience eForms Access eForms
3 min read

3 Ways To Move More Each Day and Improve Your Health

By Lindsey Keith on Mar 27, 2017

Quite a lot of people at Access are reaping the benefits of ditching their desk chairs for standing desks. The positive benefits they’re experiencing include overcoming circulation problems, losing weight and beating back pain.

Topics: Access eForms
2 min read

And Now for Something Completely Different

By Chris Vickery on Mar 6, 2017

This was my fourth year at HIMSS, but it was like none other. The show typically is all about getting your products in front of as many people as possible and drumming up leads. To do so, you need to come up with creative ways to pull attendees into your booth. Every exhibitor prepares for months making sure their sales team knows the pitch, their marketing folks have some catchy messaging, and their booth staff is prepared to pass out plenty of swag.

Topics: HIMSS eForms Patient Electronic Signature Access eForms
2 min read

Is HIMSS Really Over?

By Tim Elliott on Mar 2, 2017

While HIMSS week seems to pass by so quickly, memories of the 2017 conference will last throughout the year for several reasons. The first was getting to meet many new prospects and partners. It also was great to catch up with old buddies, some of whom have been going to the show almost as long as our President Mark Johnston (37 years, back when HIMSS was focused on radiology imaging and other non-computer technology) and CTO Chuck Demaree (26 years, with his beard hair showing each year like rings on a giant redwood tree).

Topics: HIMSS eForms Patient Electronic Signature Access eForms
1 min read

The Last Well and Access Featured in HIMSS Daily Insider

By Brett Chalmers on Feb 22, 2017

The working water pump from The Last Well that’s on display in Access’s HIMSS booth (1778) has drawn the attention of the hundreds of visitors who have stopped in to see our eForms and eSignatures solutions. It also has caught the eye of the news staff at HIMSS Daily Insider, a terrific publication from Healthcare IT News that chronicles the big stories in and around the exhibition and conference.

Topics: HIMSS Access eForms the last well
3 min read

Final Stretch: Beat the Stress, Last-Day Slump and Sore Shoulders

By Lindsey Keith on Feb 22, 2017

You survived two days at HIMSS. Congratulations! That means you successfully navigated the hour-long lines and non-existent Uber service at the airport, somehow found your way to and around the labyrinth that is the Orange County Convention Center, and attended a few after-hours events without having to wear mouse ears.

Topics: HIMSS Access eForms
1 min read

A Message You Won’t Want To Miss

By Brett Chalmers on Feb 21, 2017

From 1-2:30 p.m. today in the Access booth (1778) at HIMSS17, a special guest, Todd Phillips from The Last Well, will speak about his organization’s history, mission, progress and future. He’ll also answer any questions that come his way. It’s a story that you’ll want to hear, not just because of the way they’ve been deploying life-saving technology in Liberia, but also their ability to overcome the most difficult of obstacles.

Topics: HIMSS Access eForms
1 min read

Off to a Great Start

By David Wells on Feb 20, 2017

Off to another amazing week at HIMSS—getting to bed late, waking up early, sleeping for a few hours, attending corporate parties, having great conversations, meeting new friends, sharing time with old friends, and enjoying the opportunity to impact the world of healthcare. 

Topics: HIMSS
2 min read

Welcome to THE Show—HIMSS17

By Brandy Taylor on Feb 20, 2017

Take a moment and think back (for some of you, waaay back) to your first HIMSS Conference & Exhibition. For some, your first HIMSS experience is a great time where connections are made and knowledge is gained. For other first-timers, who are easily pegged by their classic deer-in-the-headlights look as they wander around, not so much.

Topics: eForms Patient Electronic Signature Access eForms
3 min read

3 Ways To Survive HIMSS17 With Your Health Intact

By Lindsey Keith on Feb 16, 2017

One of the worst things about traipsing through a giant convention center for 8 hours has to be the foot pain. Luckily, help is at hand from the most unlikely of sources: the booth giveaway. No, not the USB sticks or giant pens, but rather the jar full of squishy balls.

Topics: HIMSS Access eForms
2 min read

What Do Fortunes, Hoarding and eForms Have in Common?

By Beth Adams on Feb 10, 2017

A few years ago, I cracked open my fortune cookie and found this message inside: “Consume less. Share more. Enjoy life.” I hung on to this tiny slip of paper as it really struck a chord with me. Not because I’m a big spender, but because I recognized my need to simplify and desire to get rid of excess clutter. It’s my goal to incorporate more characteristics of minimalism into my life and put into practice that fortune’s mantra of “less is more.”

Topics: eForms Access eForms
2 min read

What are you really seeing in demos?

By Mike Bugara on Feb 5, 2017

It’s become all too common for software vendors to push their latest-and-greatest features in a demonstration, sometimes at the expense of showing you what that product really is. Does this scenario sound familiar? An eager demonstrator or sales consultant talks up a “breaking” new innovation, claiming that everyone wants to get their hands on it. But it’s soooo new that they can’t actually show you a working example, though they were able to pry away a few screen shots from their buddy in development at a steep price.

Topics: Enterprise Integration eForms Patient Electronic Signature
2 min read

My dozen-year HIMSS anniversary

By Randy Hippe on Feb 1, 2017

Twelve in a row. That’s the milestone I’ll reach at this year’s HIMSS Conference. OK, so it’s not exactly Cal Ripken’s 2,632 consecutive-games-played streak, but I’m proud of it nonetheless. My very first show was with Access 12 years ago. At one point, thinking the grass might be greener (and it wasn’t), I ventured away for a while.

Topics: HIMSS eForms Patient Electronic Signature Access eForms
2 min read

On the Work Road Again

By David Wells on Jan 19, 2017

I’m back, sitting in a Naugahyde-like chair in the terminal and listening to soft jazz playing over the tinny airport speakers while waiting for my flight to chilly Columbus. I wouldn’t want it any other way, and I’m thankful for being able to get on the work road again. Because for the first time in 6 weeks, I’m travelling for Access with multiple trips planned over the next few weeks. 

Topics: Healthcare—Clinical Access eForms
1 min read

Access Delivers During the Holidays

By Chuck Demaree on Jan 13, 2017

Topics: Enterprise Integration Product Development eForms Patient Electronic Signature
2 min read

Tips for a Smooth(er) Software Upgrade

By Beth Adams on Jan 5, 2017

A few months ago, we upgraded our accounting and database management (DBMS) software in the administration department. While this experience was not a lovely walk in the park (what software upgrade is?), it was a lot smoother than I had expected. The reason was that the company we went with had a professional services team that rocked!

Topics: Patient Electronic Signature Access eForms
2 min read

Top 5 Healthcare IT Buzzwords You Need To Know

By Lindsey Keith on Dec 20, 2016

With HIMSS quickly approaching, you’ll soon be bombarded with email and marketing messages aimed at separating your hospital from its money. I should know, because I’m partly to blame. (And by partly, I mean that I am and have been for quite some time as a marketing guy.)

Topics: Information Technology (IT) Patient Electronic Signature
2 min read

When My Shift Ends, Give Me an E-Form. I Mean a Beer!

By Lindsey Keith on Dec 2, 2016

Have you ever frantically searched for your patient’s MAR to write nursing notes before a shift change? Or forget to chart Hillary’s PRN meds? What about working your shift and noticing that Donald didn’t sign his AM med passes? Man, this takes me back to my nursing days! Sometimes I would wonder if there would ever be a time that there were zero medication errors on the floor. 

Topics: Healthcare—Clinical eForms Patient Electronic Signature
1 min read

Access Customer Blazing a Trail with E-Forms and MEDITECH 6.16

By Lindsey Keith on Nov 17, 2016

At Access, we recognize that we’re nothing without our customers. And we’re fortunate enough to have some truly incredible ones who are dedicated to improving patient care, service and satisfaction with the latest technology.

Topics: Healthcare—Clinical Enterprise Integration MEDITECH eForms Access eForms