Cody Strate

Cody Strate

For more than 15 years, Cody has provided sales and marketing leadership with the goal of providing the smoothest, easiest, and most pleasurable customer experience imaginable. Cody is a Forbes Communication Council member and lives in Colorado with his wife, two kids, and two dogs.

Recent posts by Cody Strate

8 min read

Access Healthcare Security Series Discover How Protected Records Are Accessed

By Cody Strate on Sep 13, 2021

Introduction

As technology continues to advance, the world becomes increasingly connected. Advances in information and communication technology have helped the healthcare industry replace paper-based systems with electronic health records (EHRs) that provide better, more cost-effective service. EHRs offer an easy way for doctors and patients to communicate digitally, but they also benefit patients by enhancing their care through shared medical histories, improved diagnoses of disease, full access at all times, and reduced waiting room time, and it makes it easier for providers to find what they need quickly! A modern health care organization should be able to rely on its network servers to collect sensitive data from customers at any time and help facilitate patient care when needed. This makes medical records immediately available in case of an emergency or other unexpected event—no longer should patients have to wait until they are obtained by more traditional means such as faxing them over or making an appointment with someone who has physical copies of your information stored locally. But, like most things, there is a downside: this very same practice creates potential security risks such as software vulnerabilities, human error, unauthorized access, and digital interception. This blog is intended to uncover some of the primary high-risk areas where data security can be breached.

Topics: Healthcare Cybersecurity Vendor Security Data breaches
4 min read

Access Monthly Poll Results | PHI Data Security and Two Critical Points of Understanding

By Cody Strate on Aug 26, 2021

Introduction

As a digital healthcare technology company, we have a great appreciation for the complex business challenges and requirements for stringent security measures inherent with the health care industry. Like the financial sector, health care companies deal in regulated data. As such, any leakage of this regulated data, protected health care information (PHI) in a hospital’s case, is a big deal. Over the past several years hackers have largely directed their efforts towards obtaining healthcare data more so than any other industry due to the high value healthcare data brings on the black market. Along with the increased focus on the health care industry, the frequency and sophisticated nature of attacks has increased as well.

One can expect that this trend of hackers targeting hospitals with greater specificity, frequency, and capabilities will only continue. Therefore, it is imperative that all health care professionals should be better informed and trained in order to increase the vigilance required to reduce the likelihood of nefarious or inadvertent leakage of PHI. Within this blog there are two key points we feel are not widely understood within the healthcare community that we would like to shine a light on. These two key points deal with “action” and “location”. It is important that health care professionals understand what each of these items are, and the role that they play in context of leaking PHI.

Topics: Information Technology (IT) compliance HIPAA Compliant Healthcare Cybersecurity Vendor Security Data breaches
7 min read

Why Hospitals Need More Than a One-Dimensional Patient Electronic Signature Solution

By Cody Strate on Aug 18, 2021

If you ask a hammer to be a screwdriver, then you are setting the hammer up for failure and you're going to be disappointed with the results. It's a hammer, and it is purpose-built to hit objects with considerable force, not to perform the obvious functions of a screwdriver. Unfortunately, many hospitals have purchased a patient electronic signature solution that's not built around the exacting needs of hospitals, leading to frustration and failure. Healthcare is an industry with many unique and complicated business challenges, including the fact that regulated data is heavily targeted amongst hackers looking for a profit.

Why do hospitals purchase one-dimensional patient electronic signature solutions that are not purpose-built for healthcare and cannot meet the most basic security requirements of hospitals? And if these eSignature solutions are considered "one-dimensional," then what is it that makes up a "three-dimensional" eSignature solution?

What does a purpose-built patient electronic signature solution for hospitals look like?

These are the questions that we're going to directly address within this blog.

Topics: Patient Electronic Signature 3D eConsent
6 min read

"WHAT ABOUT MY OVARIES?" Part 4 | The Importance of Procedure Content in Plain Language

By Cody Strate on Jun 10, 2021

Over the past few weeks, we have covered how a single paper-based informed consent process experienced failures at every possible turn, and today we are going to cover the single failsafe that it all came down to. There are several lessons to learn about what not to do in this particular paper-based informed consent calamity, but there is one lesson that stands supreme in the category of "lessons to learn." 

OTHer blogs in this series

Part 1: "WHAT ABOUT MY OVARIES?" PART 1 | A CASE STUDY SERIES WHERE IT ALL WENT WRONG

Part 2: "WHAT ABOUT MY OVARIES?" PART 2 | THE PAPER SCANNING CONUNDRUM

Part 3: WHAT ABOUT MY OVARIES?" PART 3 | OUTSIDE FACILITY & DISCONNECTED EMR

Topics: Patient Experience malpractice risk plain language Procedure content
6 min read

"WHAT ABOUT MY OVARIES?" Part 3 | Outside Facility &  Disconnected EMR

By Cody Strate on Jun 3, 2021

OTHer blogs in this series

Part 1: "WHAT ABOUT MY OVARIES?" PART 1 | A CASE STUDY SERIES WHERE IT ALL WENT WRONG

Part 2: "WHAT ABOUT MY OVARIES?" PART 2 | THE PAPER SCANNING CONUNDRUM

 

Topics: Barriers scanning hospital paper problems consent risks
12 min read

"What about my ovaries?" Part 2 | The Paper Scanning Conundrum

By Cody Strate on May 19, 2021

OTHer blogs in this series

Part 1: "WHAT ABOUT MY OVARIES?" PART 1 | A CASE STUDY SERIES WHERE IT ALL WENT WRONG

 

For over 20 years, Access eForms has helped thousands of hospitals across the globe convert their paper-based consent processes into fully electronic workflows facilitated by patient electronic signature. Throughout these years, breakdowns at hospital sites facilitated the need for our technology and servicesAfter all, necessity is the mother of invention, and often medical malpractice lawsuits associated with patient consent forms serve as the necessary driving force of innovation. While we have seen many issues, few of them reached the level of calamity as exhibited by the informed consent process that went terribly wrong for the University of Wisconsin Medical Center just a few years ago. In this installment of the blog series, we're focusing on the simple yet profoundly challenging issue of how a single piece of paper can only be in one place at one time. 

Topics: Barriers scanning hospital paper problems consent risks
11 min read

Even The Best Technologies Fail | The Value of Professional Services

By Cody Strate on Apr 23, 2021

When we think of a successful technology project, we often consider whether the technology is functioning as intended, but that is only half of the story. Just as to err is human” is often said regarding the propensity of the inevitable failings of humans, “to break is to technology” could be said of the technology humans create. When technologies fail, however, the value of quality professional services saves the day.  

Topics: Healthcare Support technology fail
15 min read

Change Management & 5 Common-Sense Lessons Learned

By Cody Strate on Apr 1, 2021

For over 20 years, Access has provided patient electronic signature technology solutions tailor made for healthcare applications. Our most recent focus has been on a patient electronic signature platform that is the only vendor needed for any application of eSignature across all departments in a hospital. As a result of offering enterprise-class solutions that can serve the needs of every department, we have observed certain technology deployment strategies some better than others. In this article, we hope to impart some of our hard-earned lessons in the hope that you can achieve success faster and more consistently with your technology projects.   

Topics: Hospitals Growth Path Change Management Lessons Learned
8 min read

The Pandemic Fallout of Buying Multiple Patient eSignature Vendors

By Cody Strate on Mar 17, 2021

In his book Post Corona: From Crisis to Opportunity, Scott Galloway explains how the pandemic compressed a ten-year period into the span of a single year, making “non-essential” businesses become essential and “essential” business even more so. Some companies were propelled forward while others were forced to shutter their doors. Hospitals, however, made for an interesting case study during the pandemic--they were essential to their communities, but their primary revenue streams, largely associated with surgical services and elective procedures, were cut off. 

Topics: Patient eSignature Vendors Fallout Pandemic
6 min read

Survey Results | Are We Returning to Normal?

By Cody Strate on Feb 24, 2021

As we continue to push into 2021 and put 2020 further in our rear-view mirror, we are beginning to see the pandemic numbers turn in our favor. At the time of drafting this article, 64,177,474 vaccine doses have been administered in the US, which effectively covers 20% of the population. On January 9, 2021, the US logged 300,619 new cases of COVID-19, compared to 59,462 new cases as of Feb 22, 2021--an 81% decrease. These are promising trends, but does this mean we are returning to normal? We surveyed a collection of hospital employees to get their take on things, and the results are fascinating. 

Topics: Coronavirus Vaccine Returning to Normal Healthcare Survey Covid-19 Cases
24 min read

Top 10 Tips to Start your Healthcare eSignature Project Now

By Cody Strate on Jan 7, 2021

Paper-based consent forms have always been the standard for hospitals—until now. An increasing number of hospitals are searching for an electronic signature solution that enables them to present their patients with eSignature capture options in order to eliminate paper, improve the patient experience, speed up the registration process, and provide a more secure process. While electronic signature solutions such as Docusign are commonplace in other aspects of our everyday lives, they may not always be a good fit for the incredibly unique needs of a healthcare environment. At Access, we have over 20 years of healthcare-focused and HIPAA-compliant eSignature experience. In helping over 1,000 hospitals across the globe, we have learned everything there is to know about successfully implementing eSignature technology, and we want to share those insights with you here. 

Topics: eSignature Electronic Signature eSignature Project Top 10
11 min read

Making Patient eSignature in 2021 a Reality

By Cody Strate on Dec 9, 2020

So, it is not a stretch to say that 2020 has sucked, and we are all excited to get it behind us. According to the US Department of Health and Human Services the national hospital use is currently at 70.1of inpatient beds and 60.14% of ICU bedsWith story after story about how hospitals are downsizing their workforces amidst this increased national use of hospital resources, it is clear hospitals are trying to do more with less. Considering that, on average, the Operating Room generates 70% of a hospitals total revenue and elective procedures are down 30%-55% in 2020, these further highlights that hospitals are operating in survival mode. 

Topics: eSignature ROI Electronic Signature revenue Hospital