Cody Strate

Cody Strate

For more than 15 years, Cody has provided sales and marketing leadership with the goal of providing the smoothest, easiest, and most pleasurable customer experience imaginable. Cody is a Forbes Communication Council member and lives in Colorado with his wife, two kids, and two dogs.

Recent posts by Cody Strate

6 min read

"WHAT ABOUT MY OVARIES?" Part 4 | The Importance of Procedure Content in Plain Language

By Cody Strate on Jun 10, 2021

Over the past few weeks, we have covered how a single paper-based informed consent process experienced failures at every possible turn, and today we are going to cover the single failsafe that it all came down to. There are several lessons to learn about what not to do in this particular paper-based informed consent calamity, but there is one lesson that stands supreme in the category of "lessons to learn." 

OTHer blogs in this series

Part 1: "WHAT ABOUT MY OVARIES?" PART 1 | A CASE STUDY SERIES WHERE IT ALL WENT WRONG

Part 2: "WHAT ABOUT MY OVARIES?" PART 2 | THE PAPER SCANNING CONUNDRUM

Part 3: WHAT ABOUT MY OVARIES?" PART 3 | OUTSIDE FACILITY & DISCONNECTED EMR

Topics: Patient Experience malpractice risk plain language Procedure content
6 min read

"WHAT ABOUT MY OVARIES?" Part 3 | Outside Facility &  Disconnected EMR

By Cody Strate on Jun 3, 2021

OTHer blogs in this series

Part 1: "WHAT ABOUT MY OVARIES?" PART 1 | A CASE STUDY SERIES WHERE IT ALL WENT WRONG

Part 2: "WHAT ABOUT MY OVARIES?" PART 2 | THE PAPER SCANNING CONUNDRUM

 

Topics: Barriers scanning hospital paper problems consent risks
12 min read

"What about my ovaries?" Part 2 | The Paper Scanning Conundrum

By Cody Strate on May 19, 2021

OTHer blogs in this series

Part 1: "WHAT ABOUT MY OVARIES?" PART 1 | A CASE STUDY SERIES WHERE IT ALL WENT WRONG

 

For over 20 years, Access eForms has helped thousands of hospitals across the globe convert their paper-based consent processes into fully electronic workflows facilitated by patient electronic signature. Throughout these years, breakdowns at hospital sites facilitated the need for our technology and servicesAfter all, necessity is the mother of invention, and often medical malpractice lawsuits associated with patient consent forms serve as the necessary driving force of innovation. While we have seen many issues, few of them reached the level of calamity as exhibited by the informed consent process that went terribly wrong for the University of Wisconsin Medical Center just a few years ago. In this installment of the blog series, we're focusing on the simple yet profoundly challenging issue of how a single piece of paper can only be in one place at one time. 

Topics: Barriers scanning hospital paper problems consent risks
11 min read

Even The Best Technologies Fail | The Value of Professional Services

By Cody Strate on Apr 23, 2021

When we think of a successful technology project, we often consider whether the technology is functioning as intended, but that is only half of the story. Just as to err is human” is often said regarding the propensity of the inevitable failings of humans, “to break is to technology” could be said of the technology humans create. When technologies fail, however, the value of quality professional services saves the day.  

Topics: Healthcare Support technology fail
15 min read

Change Management & 5 Common-Sense Lessons Learned

By Cody Strate on Apr 1, 2021

For over 20 years, Access has provided patient electronic signature technology solutions tailor made for healthcare applications. Our most recent focus has been on a patient electronic signature platform that is the only vendor needed for any application of eSignature across all departments in a hospital. As a result of offering enterprise-class solutions that can serve the needs of every department, we have observed certain technology deployment strategies some better than others. In this article, we hope to impart some of our hard-earned lessons in the hope that you can achieve success faster and more consistently with your technology projects.   

Topics: Hospitals Growth Path Change Management Lessons Learned
8 min read

The Pandemic Fallout of Buying Multiple Patient eSignature Vendors

By Cody Strate on Mar 17, 2021

In his book Post Corona: From Crisis to Opportunity, Scott Galloway explains how the pandemic compressed a ten-year period into the span of a single year, making “non-essential” businesses become essential and “essential” business even more so. Some companies were propelled forward while others were forced to shutter their doors. Hospitals, however, made for an interesting case study during the pandemic--they were essential to their communities, but their primary revenue streams, largely associated with surgical services and elective procedures, were cut off. 

Topics: Patient eSignature Vendors Fallout Pandemic
6 min read

Survey Results | Are We Returning to Normal?

By Cody Strate on Feb 24, 2021

As we continue to push into 2021 and put 2020 further in our rear-view mirror, we are beginning to see the pandemic numbers turn in our favor. At the time of drafting this article, 64,177,474 vaccine doses have been administered in the US, which effectively covers 20% of the population. On January 9, 2021, the US logged 300,619 new cases of COVID-19, compared to 59,462 new cases as of Feb 22, 2021--an 81% decrease. These are promising trends, but does this mean we are returning to normal? We surveyed a collection of hospital employees to get their take on things, and the results are fascinating. 

Topics: Coronavirus Vaccine Returning to Normal Healthcare Survey Covid-19 Cases
24 min read

Top 10 Tips to Start your Healthcare eSignature Project Now

By Cody Strate on Jan 7, 2021

Paper-based consent forms have always been the standard for hospitals—until now. An increasing number of hospitals are searching for an electronic signature solution that enables them to present their patients with eSignature capture options in order to eliminate paper, improve the patient experience, speed up the registration process, and provide a more secure process. While electronic signature solutions such as Docusign are commonplace in other aspects of our everyday lives, they may not always be a good fit for the incredibly unique needs of a healthcare environment. At Access, we have over 20 years of healthcare-focused and HIPAA-compliant eSignature experience. In helping over 1,000 hospitals across the globe, we have learned everything there is to know about successfully implementing eSignature technology, and we want to share those insights with you here. 

Topics: eSignature Electronic Signature eSignature Project Top 10
11 min read

Making Patient eSignature in 2021 a Reality

By Cody Strate on Dec 9, 2020

So, it is not a stretch to say that 2020 has sucked, and we are all excited to get it behind us. According to the US Department of Health and Human Services the national hospital use is currently at 70.1of inpatient beds and 60.14% of ICU bedsWith story after story about how hospitals are downsizing their workforces amidst this increased national use of hospital resources, it is clear hospitals are trying to do more with less. Considering that, on average, the Operating Room generates 70% of a hospitals total revenue and elective procedures are down 30%-55% in 2020, these further highlights that hospitals are operating in survival mode. 

Topics: eSignature ROI Electronic Signature revenue Hospital
23 min read

6 Top eSignature Software Challenges & Solutions for Hospitals

By Cody Strate on Nov 18, 2020

Since the HITECH Act of 2009, hospitals have rapidly moved away from traditional paper-based processes towards paperless processesNever before has the healthcare industry seen such a period of technological advancements and adoption over a relatively short period of time. For all these paperless advancements, however, there are still consistent “paper-gaps” within hospitals. This  is very important because what this tells us is that hospitals generally are still struggling with the same paper-based processes. Electronic health record (EHR) systems (i.e., Epic, Cerner, MEDITECH) are wonderful at tackling clinical documentation, but they are less focused on digitizing the processes that can occur between the hospital and the patient. This results in paper-based consent forms, questionnaires, government forms, and so on. 

Topics: Challenges eSignature Software Electronic Signature Healthcare
9 min read

The Natural Growth Path of Patient eSignature Solutions in Hospitals

By Cody Strate on Nov 11, 2020

The Progression Towards Patient Electronic Signature 

For over two decades, Access has helped hospitals move away from pre-printed forms and sticky labels to paperless processes supported by healthcare-focused patient e-Signature technology solutions. In the beginning of our journey as a healthcare company, hospitals were happy to simply have a forms-on-demand printing solution with dynamic bar-coding capabilities that would eliminate the vast stockpiles of pre-printed forms and prevent them from having to use sticky labels to apply patient information to a form. Pre-printed form issues were costly for all hospitals, but they were especially costly for multi-hospital systems, as forms management proved to have significant logistical challenges. For many years, these solutions were the primary value that Access eForms had to offer. However, in this industry, you have to innovate or die, and we chose the former over the latter. To that end, our next big focus was to help hospitals not just replace pre-printed forms with forms that could be printed on demand, but rather eliminate paper entirely with our paperless solutions. 

Topics: eSignature COVID-19 Solutions in Hospitals Hospitals Growth Path
11 min read

Are Patient Consent Forms a Vector for Transmitting COVID? Here’s the Science

By Cody Strate on Oct 14, 2020

New studies coming out of Australia now suggest that COVID-19 can survive on surfaces for up to 28 days. This alarming news poses significant implications for healthcare organizations. In a recent webinar regarding contactless check-in solutions, we asked the audience about their primary interests regarding implementation of contactless check-in solutions for their hospitals.

Topics: COVID-19 disease transmission patient consent forms