Paper-based consent forms have always been the standard for hospitals—until now. An increasing number of hospitals are searching for an electronic signature solution that enables them to present their patients with eSignature capture options in order to eliminate paper, improve the patient experience, speed up the registration process, and provide a more secure process. While electronic signature solutions such as Docusign are commonplace in other aspects of our everyday lives, they may not always be a good fit for the incredibly unique needs of a healthcare environment. At Access, we have over 20 years of healthcare-focused and HIPAA-compliant eSignature experience. In helping over 1,000 hospitals across the globe, we have learned everything there is to know about successfully implementing eSignature technology, and we want to share those insights with you here.
Recent posts by Cody Strate
24 min read
11 min read
So, it is not a stretch to say that 2020 has sucked, and we are all excited to get it behind us. According to the US Department of Health and Human Services the national hospital use is currently at 70.1% of inpatient beds and 60.14% of ICU beds. With story after story about how hospitals are downsizing their workforces amidst this increased national use of hospital resources, it is clear hospitals are trying to do more with less. Considering that, on average, the Operating Room generates 70% of a hospital’s total revenue and elective procedures are down 30%-55% in 2020, these further highlights that hospitals are operating in survival mode.
Topics: eSignature ROI Electronic Signature revenue Hospital
23 min read
Since the HITECH Act of 2009, hospitals have rapidly moved away from traditional paper-based processes towards paperless processes. Never before has the healthcare industry seen such a period of technological advancements and adoption over a relatively short period of time. For all these paperless advancements, however, there are still consistent “paper-gaps” within hospitals. This is very important because what this tells us is that hospitals generally are still struggling with the same paper-based processes. Electronic health record (EHR) systems (i.e., Epic, Cerner, MEDITECH) are wonderful at tackling clinical documentation, but they are less focused on digitizing the processes that can occur between the hospital and the patient. This results in paper-based consent forms, questionnaires, government forms, and so on.
9 min read
The Progression Towards Patient Electronic Signature
For over two decades, Access has helped hospitals move away from pre-printed forms and sticky labels to paperless processes supported by healthcare-focused patient e-Signature technology solutions. In the beginning of our journey as a healthcare company, hospitals were happy to simply have a forms-on-demand printing solution with dynamic bar-coding capabilities that would eliminate the vast stockpiles of pre-printed forms and prevent them from having to use sticky labels to apply patient information to a form. Pre-printed form issues were costly for all hospitals, but they were especially costly for multi-hospital systems, as forms management proved to have significant logistical challenges. For many years, these solutions were the primary value that Access eForms had to offer. However, in this industry, you have to innovate or die, and we chose the former over the latter. To that end, our next big focus was to help hospitals not just replace pre-printed forms with forms that could be printed on demand, but rather eliminate paper entirely with our paperless solutions.
11 min read
New studies coming out of Australia now suggest that COVID-19 can survive on surfaces for up to 28 days. This alarming news poses significant implications for healthcare organizations. In a recent webinar regarding contactless check-in solutions, we asked the audience about their primary interests regarding implementation of contactless check-in solutions for their hospitals.
14 min read
Last week, we provided a two-part webinar series on enterprise patient electronic signature solutions for hospitals. Part one focused on extending electronic signature capability to patients in advance of their appointment to provide a “contactless” check-in process, and part two focused on providing patient electronic signature inside the hospital during registration and at the bedside. Leading up to both webinars, we asked registrants to share their biggest concerns with contactless check in; combined with the questions posed during the webinar, these concerns provided tremendous insight as to what is on the collective minds of hospitals across the US, Canada, United Kingdom, and Europe. We will share those insights with you in this blog.
(Note: If you'd rather watch a video to gain insights or simply listen to the audio in the background while you do your work we've got you covered.)
17 min read
Our society has become much more litigious over the years. We see it on the news, we hear about it more and more, and we simply feel this to be true. Unfortunately, the data backs up these feelings, and one area where we see the proliferation of lawsuits is with malpractice in the medical space. Doctors are under more pressure than ever to perform within a system heavily laden with red tape, lest they be sued.
9 min read
For ages, hospitals and healthcare systems have operated on paper for all clinical documentation and patient-facing documents. Due to the evolution of technology and the appetite for cost savings, however, fully electronic documentation pathways are now more mainstream.
24 min read
Do you remember your first cell phone? I looked at the device with a fair amount of awe and considered it to be borderline magic that I could call someone without being anchored to the wall by a 15-footlong curly cord. I’m sure you had a similar experience, and you can also recall several phones you’ve had through the years. At the time, they all seemed like such technological miracles, but they are antiquated compared to what you carry in your pocket today.
16 min read
Partnerships are born during uncertain times. Everyone else is just a regular vendor.
Let us be clear about something right out of the gate; these are uncertain and worrisome times. We are dealing with a global pandemic that has caused a seismic shift in hospitals across the country. Elective procedures are being cancelled, revenues are down, many hospitals are downsizing staff, and let us not forget the contagion healthcare workers are trying to treat and keep under control. The downstream effects and repercussions of what is happening at hospitals are far-reaching for our industry. Fear is a natural, understandable, and logical response to a situation such as this. It is okay to be afraid, concerned, and worried. However, the question we must consider is, what do we do going forward? How will we choose to respond, and to what end will we direct our thoughts, energy, and actions?
4 min read
Apart from “pandemic,” the word “telehealth” is likely to be one of the biggest buzzwords of 2020, and for good reason. Telehealth has been thrust into the spotlight as a result of the pandemic in an effort by the healthcare industry to serve patients wherever they are, provide treatment, and reduce the chance of spreading the massively infectious COVID-19 virus. I personally had my very first virtual visit two weeks ago, and it was fantastic! Never again will I suffer the waiting room as a first step to my own personal care. Telehealth visits are likely to be a novel experience for many, but it will soon transition to be the operative norm going forward as we all approach a post-coronavirus “new normal.”
4 min read
As the United States starts to find a collective footing on the backside of the global coronavirus pandemic, a new sense of “normal” is emerging. These times are challenging not only because of the complete upheaval of our everyday lives and all the stress and fear that goes along with that, but also because we are confronted with the challenge of figuring out how to appropriately operate businesses.