Mike Bugara

Mike Bugara

From electronic forms to HIS to ECM platforms, Mike has seen—and demonstrated—it all. His innovative approach to showcasing Access’s integrated solutions makes him a valuable resource to hospitals evaluating paperless technologies. Currently a sales engineer, Mike’s eclectic work background includes management, implementation, marketing and more.

Recent posts by Mike Bugara

2 min read

Delivering on Consumer Expectations in the Age of Smart Speakers

By Mike Bugara on May 2, 2018

“Hey Google, turn on the office lights, play my country music on Pandora, and start the vacuum.”

With just a simple voice command, I am feeling like George Jetson while my office comes to life, and I settle in to start writing this blog. (Well, after another cup of coffee that is.) Research conducted by Edison Research for National public media estimates that approximately 39 million people, or 1 in 6 adults, in the U.S now own a smart speaker.

This past holiday, I became one of those Americans bitten by the latest automation bug. Lights, outlets, small heaters, thermostats—they’ve all quickly become a voice-automated option in the house. It has even allowed me to take outdated technology like an older portable speaker and turn it into a voice-controlled Bluetooth concert, ready to go in any room.

I’ve even shared my enthusiasm for these products and converted a few others into using smart speakers to control their own homes. The level of automation possible is pretty intense. No more coming home to a dark house. Now lights automatically turn on in desired rooms as soon as my phone gets within a certain distance of my house.

“Hey Google” has raised consumer expectations

That desire of having information and technology perform at a voice’s touch doesn’t stop with just a speaker. Consumers are looking for their lives to be made easier in other aspects outside their home—for instance, in their healthcare experiences. Let's take a look at how an automated workflow can impact your life at the typical first touchpoint in your hospital, patient intake.

How many times have you gone into a doctor's office only to fill out the same paperwork that you filled out last week—or even worse the same information on multiple forms that visit? In a world that is quickly changing to an electronic information platform, this feels a bit archaic does it not? Having the ability to process intake forms, such as consents and questionnaires not only improves the patient experience, while lowering their frustration level, it also gives the provider the proper information to review within the context of their EHR.

Let’s circle back to that archaic process of entering the same data over and over again on multiple forms. With Access eForms, hospitals can take the data collected during patient intake and automatically fill out those tedious and repetitive fields while supplying the provider with the precise data they need from those forms. This can all be done with the ease of an iPad. This forms automation not only expedites the patient intake process, but also increases efficiency and accuracy throughout the health record.

At the end of patient registration, users can send a trigger to stage the specific forms that are needed for the patient’s visit, rather than someone thumbing through a catalog of pre-printed paper forms. Now, to some, this type of forms automation might not have the instant gratification of feeling like George Jetson controlling his house by voice. However, to others this is quickly turning into Jetson-esque advances in terms of efficiency. Electronic forms represent a huge step within the healthcare world of decreasing the strain on the patient while getting the right information to the proper people and places.

Topics: Patient Electronic Signature
2 min read

Keep Relationships from Going Stale 

By Mike Bugara on Mar 23, 2018

Anyone suffering from a bout of insomnia has seen the late night infomercials of how to lock in the freshness of your food. Most of us have even gone one step further and made a few random purchases to get a few extra days out of our leftovers, or that piece of birthday cake you’re saving for a “cheat day.” In a world where so much attention and resources are spent trying to keep our food from going stale, what are we doing to prevent the same thing from happening to our relationships?

Growing up it was so much easier to keep up with friendships and relationships. As kids we would countdown the days until our endless summer could start—when time stood still and hours seemed like days. Life was much simpler then. Our biggest worries revolved around whether our secret crush would circle “yes or no” when we passed a note asking them “do you like me?” Or would we make the team we just tried out for, or if we passed this week’s spelling quiz.

Making friends was a lot easier traveling down life’s highway while packed in a bus-full of your peers. It gave you a common ground to easily bond. As you saw these people regularly, it made it simple to keep that relationship fresh. Without the deadlines and responsibilities that weigh heavy on us in adulthood, our concept of time was quite a bit different back then.

Take time to make time

Now, that never ending summer we all look back on so fondly has been replaced with multiple deadlines crammed into a just few months. Those countless days at the beach have turned into maybe a week off (if we’re lucky) to find a beach, turn off our phones and just unplug.

With our new concept of time, keeping up with relationships has become yet another brick in the wall we must try to climb over. We are no longer all in the same bus, going in the same direction, sharing a common experience. Instead, we’re in our own cars, on different highways, going to a hundred different places—literally and figuratively.

As life becomes busier, we need to remember to step back and not let those that are important slip away. This goal can be applied to all different types of relationships, whether they be love, friendship or business. Having those small “check ins” to see how others are doing can not only drastically improve your relationship with them, but also can make a huge difference in the other person’s day. As we squeeze in all we can every day to nurture our jobs, let’s make sure we’re taking some of that time to grow our relationships.

Take time to reach out to that business contact you haven’t talked to in a while, catch up over a few drinks with a friend to see what’s new in their life, and go grab dinner with that loved one you’ve been missing. Time is a precious commodity, invest in keeping your own relationships fresh. Show others they are worth your time and effort, and see where those renewed relationships can take you.

Topics: Patient Electronic Signature
1 min read

Integration Doesn’t Have To Be Difficult

By Mike Bugara on Jun 12, 2017

Starting a new job is never easy. You’re once again a little fish in a big pond, and every organization has new relationships, processes and challenges to navigate. Most people fall in love with the job and then hope they mesh with the company’s culture and conventions. Purchasing software is like that—you are enamored with a solution and cross your fingers that it will integrate smoothly into your existing IT ecosystem and processes.

Topics: Enterprise Integration MEDITECH Access eForms
3 min read

Improving Workflow AND the Patient Experience

By Mike Bugara on Mar 30, 2017

I love to cook when I’m not traveling for work. There’s something calming about it. I think all of the late nights watching Bobby Flay and the Food Network got me hooked. They made it look so easy and effortless. I was beyond ecstatic when I bought a shiny, new food processor. The sky seemed to be the limit when it came to the meals it could help me prep. I felt like I could be in a league somewhere near his with all of my Inspector Gadget-like kitchen devices.

Topics: Registration Patient Experience eForms Access eForms
2 min read

What are you really seeing in demos?

By Mike Bugara on Feb 5, 2017

It’s become all too common for software vendors to push their latest-and-greatest features in a demonstration, sometimes at the expense of showing you what that product really is. Does this scenario sound familiar? An eager demonstrator or sales consultant talks up a “breaking” new innovation, claiming that everyone wants to get their hands on it. But it’s soooo new that they can’t actually show you a working example, though they were able to pry away a few screen shots from their buddy in development at a steep price.

Topics: Enterprise Integration eForms Patient Electronic Signature