While HIMSS week seems to pass by so quickly, memories of the 2017 conference will last throughout the year for several reasons. The first was getting to meet many new prospects and partners. It also was great to catch up with old buddies, some of whom have been going to the show almost as long as our President Mark Johnston (37 years, back when HIMSS was focused on radiology imaging and other non-computer technology) and CTO Chuck Demaree (26 years, with his beard hair showing each year like rings on a giant redwood tree).

The best part of HIMSS is being able to build new relationships and strengthen existing ones, regardless of whether the interactions turn into new business. This year, another focus was on helping The Last Well get the message out about their initiative to bring border-to-border clean water to Liberia by the end of 2020. We did this in a couple of different ways.

Todd Phillips, founder of The Last Well, speaks about their historic initiative to a captive audience at HIMSS.


We had a working water pump in our booth that’s identical to the ones the organization provides to Liberians. This was a great conversation starter and I was amazed by how many people shared our enthusiasm to be a part of history and change lives. Speaking of enthusiasm, The Last Well Founder Todd Phillips gave several presentations about his mission, which drew sizeable crowds, and more importantly, moved some hearts.

Through the generosity of partners, customers and our own team, four community wells were funded. That means more than 2,000 people will soon receive the gift of disease-free water and hearing about the Gospel. Thanks especially to Vic Alberta and Phil Cantore at Hygrade and Gary Neat at Ephraim McDowell for their kind donations from their companies and foundations. And I’m so proud of the commitments that Access staff made. What a legacy to leave!

We also found that customers, prospects and partners were just as excited as we are about the new Electronic Signature 8.0, particularly the unique feature that enables users to hand off eForms that need signatures between devices. There was a lot of interest in our expanded Access Passport solution too, which gives hospitals one place and one view for all of their web-based forms. We also received some incredible feedback on how we can continue to make our solutions better and more relevant to different disciplines inside of hospitals, health systems and physician practices.

HIMSS is a big show and it’s not cheap, but every year we walk away glad we were there and were able to represent our team members back home and customers across the world. I’m also hopeful that more people we talked to will be moved to help The Last Well reach its goal and complete the first-ever nationwide clean water initiative.

Tim Elliott

Written by Tim Elliott

Listening to customers’ needs and finding solutions to help them has always been Tim’s focus and the reason he founded Access. Under his guidance and direction as CEO, Access has become one of the fastest growing companies in its field, offering customers and partners an unmatched level of innovation and support. Tim’s emphasis on integrity and quality is woven into every interaction, project and activity the company is involved with.