Preprinted Forms in My Basement

     

When I was young, one of my late father’s first companies specialized in preprinted forms for healthcare facilities. There were stacks of these paper forms perpetually in my basement, and now here I am, 20-plus years later, working for a company whose focus is getting rid of them. My dad would have loved what Access does now—optimizing healthcare records and back-office workflow by eliminating paper and automating processes with electronic forms software.

And If you haven’t been able to tell from the quirky blog posts by my fellow colleagues (for example, The Right Kind of Wrinkles), we all love what we do too, and who we work with. Why in the world do we love it so much? Here are two key reasons:

  • We love our products, and ultimately believe that they dramatically improve efficiencies in numerous areas across a facility—including, and most importantly, patient care!
    Check out the Galway case study for a specific example.
  • Our company is about character. If you’ve had the chance to get to know us, I think you’ve seen firsthand that not only do we care about having the best products, but we care that they’re the best solution for each of our facilities, because every one is unique. We only want our products implemented where they truly make sense, and it’s that kind of integrity and honesty that makes us proud to be a part of this team. 

If you know me personally, then you know I like being efficient, almost to a fault. I am constantly analyzing processes, individuals’ experiences, and the way I do things—even in my role as a service lead for my church. If you go on a camping trip with me, be prepared for forms and flow charts. (OK, just kidding. Kind of.)

But really, who wants to be the one forgetting s’mores supplies? Nobody, that’s who.

TIP: If you’ve never tried a Reese’s Peanut Butter Cup s’more, it’ll change your life. Far superior to the Hershey’s chocolate. But I’ll write a blog about that later. 

What I’m saying is, I’m perfectly wired for a job like mine. I love efficiency and serving people. Despite this, I find myself surprised that I’ve been an account executive for FIVE years with Access. I relocated to a new city and was “all in” on a big life change, and I have to say it’s been a great journey. I love being on calls with customers, I love getting to know them, and I love educating them on our solutions.

Another one of my dad’s companies was a telemarketing business, and I always wanted to be on the phone just like his college interns, aka, the “big kids.” I feel very lucky to be a “big kid” now, working for a company that gives me the privilege of talking to and meeting with customers every day.


Brandy, at age 5, helping her dad make business calls.
brandy-tele.jpg


 

About The Author - Brandy Taylor

Regardless of the challenge—climbing 14ers (peaks taller than 14,000 feet) or eliminating the mountains of paperwork in hospitals—Brandy is determined to reach the summit. She combines her drive with a commitment to helping others achieve their goals the old fashioned way, with honesty, integrity, responsiveness and courtesy.

Feel free to email me here.