Improve the Patient Experience with Apple-Like Simplicity

By Cody Strate | Oct 13, 2016 11:00:00 AM

When patients come to your hospital, they not only need the finest care available, but they also expect the best possible experience. The best retail stores with the highest brand loyalty (think Apple and yes, Dunkin Donuts) pride themselves on making a positive impression from the moment a shopper comes through the door, understanding that this first interaction is what sets the tone for each customer’s entire experience.

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