Paperless POLST Forms Are the MOLST

By Cody Strate | Jul 18, 2017 10:00:00 AM

In healthcare IT, the last thing we need are more acronyms. There are hundreds already—EHR, EMR and MU are just three of the 179 (that’s not a typo!) listed on the Healthcare IT Answers website. But a few you should get to know better are POLST (Physicians Orders for Life-Sustaining Treatment), MOLST (Medical Orders for Life-Sustaining Treatment), and if you’re feeling ambitious, the other 12 variations used by different states (for a full list, see polst.org/map). The POLST form traces its roots back to 1995, when a group of ethicists in Oregon created it to complement the advanced directive. Both are important advance-care planning documents but have differences everyone involved in patient care needs to appreciate. (To learn more, visit this webpage.)

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12 Pitfalls of Electronic Patient Signatures in Registration

By Cody Strate | Jul 8, 2017 1:59:15 AM

So you want a paperless registration process? OK, cool! All you have to do is 1] find a few vendors 2] schedule demos 3] select a winning vendor 4] negotiate the price 5] negotiate a contract 6] sign the agreement 7] implement the solution and 8] everyone lives happily ever after…

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Customer Care or Couldn’t Care Less?

By Phil White | Jun 14, 2017 2:00:00 PM

A lot of companies claim that they take care of their customers, offer responsive service and do whatever it takes to keep clients happy. Some might even have some quotes “massaged” by their marketing teams to back up these assertions. But when the rubber meets the road, is there any substance to these claims or are they just a lot of hot air?

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Electronic Patient Signatures and First Impressions

By Randy Hippe | Apr 21, 2017 2:54:42 PM

First impressions are important. Everyone has heard the expression, “You never get a second chance to make a first impression.” When two people meet for the first time, both are making that important first mark on the other person. When I make that first sales call with a prospect, I’m making a first impression about myself and also the company I represent, Access. Similarly, our electronic signature solution can help a healthcare organization set a positive tone for each patient visit. 

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Improving Workflow AND the Patient Experience

By MIke Bugara | Mar 30, 2017 8:55:15 PM

I love to cook when I’m not traveling for work. There’s something calming about it. I think all of the late nights watching Bobby Flay and the Food Network got me hooked. They made it look so easy and effortless. I was beyond ecstatic when I bought a shiny, new food processor. The sky seemed to be the limit when it came to the meals it could help me prep. I felt like I could be in a league somewhere near his with all of my Inspector Gadget-like kitchen devices.

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